Doncaster

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge YES Yes
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 05:15 to 01:30
    Saturday - 05:15 to 01:15
    Sunday - 07:30 to 01:30
  • Accessible Taxis

    Advance booking not required

  • Accesible Ticket Machine

    .

  • Helpline No
  • Impared Mobility Set Down

    station front

  • National Key Toilets The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8.
  • Step Free Access

    Doncaster has a RNIB Map for All located outside the main entrance adjacent to the taxi rank  

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Assistance meeting point is Customer Information Point, main concourse (or ticket office outside 08:15 - 18:00) 

• Rental Car
  • Availability No

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note Two machines on concourse and three machines inside travel centre.
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Collection is available for Smart tickets bought online. 

• Ticketing Hours
  • Ticket Office Hours Mon,Tue,Wed,Thu - 05:15 to 20:00
    Friday - 05:15 to 21:00
    Saturday - 05:15 to 20:00
    Sunday - 08:00 to 20:00

• Subway/transit
  • Metro: Availability No

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03457 225333
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.  
  • Lost Property Number 03457 225333
  • Staffing Level YES Yes

• Station Hours
  • Station Hours

    MONDAY - THURSDAY
    05:15:00 - 20:00:00
    FRIDAY
    05:15:00 - 21:00:00
    SATURDAY
    05:15:00 - 20:00:00
    SUNDAY
    08:00:00 - 20:00:00

• Station Seating Areas
  • First Class Lounge Hours Monday - Friday - 06:00 to 20:45
    Saturday - 06:00 to 20:45
    Sunday - 08:00 to 20:45

• Station Location & Directions
  • Latitude 53.5214971
  • Longitude -1.140234479

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8.

• Priority Lounge Information
  • First Class Lounge: Note

    Located

    Platform 3A

    Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges

    Tickets Accepted 

    • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
    • Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
    • Any London North Eastern Railway First Class packages
    • London North Eastern Railway First Advance (routed LNER/LNER& connections)
    • London North Eastern Railway First Class Reader Offer (routed LNER/LNER & connections)
    • London North Eastern Railway First Class Flat Fare (routed LNER/LNER & connections)
    • London North Eastern Railway Rewards First Class Leisure Single (routed LNER/LNER & connections)
    • London North Eastern Self Print First Class Upgrade voucher (routed LNER/LNER& connections)
    • Inclusive Tour Tickets (Superbreak etc.)
    • Weekend First

      Restricted tickets

    • All First Class tickets valid only on other train operators, including Caledonian Sleepers

    Facilities

    Toilets, Newspapers.

    Refreshments

    Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits

    Wi-Fi

    Available

    Showers

    Not available

• Airport
  • Availability YES Yes
  • Note Bus services to Robin Hood (Doncaster Sheffield) Airport from Doncaster Interchange (adjacent to rail station): Daily, regular Airport Shuttle bus service 707, operated by Wilfreda Beehive. Daily, frequent bus route 91, operated by First. www.firstgroup.com/ukbus (http://www.firstgroup.com/ukbus). Daily, regular bus route X19, operated by Stagecoach. www.stagecoachbus.com/about/yorkshire (http://www.stagecoachbus.com/about/yorkshire) 

• Parking
  • Car Parking Details Parking 1:
    

    For a map of how to get to the car park, please click here.

    
    
    Operator Name: London North Eastern Railway
    Name: M S C P Frenchgate Shopping Centre
    Spaces: 500
    Charges:
    Off-peak: N/A
    PerHour: £1.50
    Daily: £13.00
    Weekly: £55.00
    Monthly: £202.00
    ThreeMonthly: £519.00
    SixMonthly: N/A
    Annual: £1559.00
    Saturday: £6.00
    Sunday: £6.00
    
    Number Accessible Spaces: 25
    Accessible Spaces Note: Parking is not free for Blue Badge holders. A valid International Blue Badge still needs to be displayed when parking in the relevant bays.
    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Cctv: No
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi www.btwifi.com/find (http://www.btwifi.com/find) 
  • Telephone: Usage Type Cards And Coins

• Other transportation
  • Rail Replacement Services

    Pick Up / Drop Off outside the front of the station and park in the station overflow car park.

• Other amenities
  • Tourist Information Office No
  • Waiting Room YES Yes
  • Waiting Room Note

    Platform 3 opening hours - 05:00 - 22:30

    Platform 4 North Waiting Room opening hours -  05:00 - 01:30

    Platform 4 South Waiting Room opening hours  - 05:00 - 22:30

     

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Within car park

  • Note

    CCTV is via British Transport Police office.

  • Sheltered YES Yes
  • Spaces 62
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/DON.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Alternative Station Code
  • National Location Code DON
  • Sixteen Character Name DONCASTER.

• Taxi Information
  • Availability YES Yes
  • Note Doncaster is alarge station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is Doncaster Station Taxis 01302 368 636