Derby Train Station
Derby Train Station
Derby
Derby station
Railway Terrace
Derby
Derbyshire
DE1 2RU
Ticket office opening hours:
Monday - Friday - 04:55 to 22:45
Saturday - 04:55 to 22:45
Sunday - 06:20 to 23:00
Derby at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h - Customer Help Point Customer Information Desk
- Helpline No
-
Helpline Contact Details
08000 11 33 23
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Step Free Access
Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only.
This station has tactile paving at the edges of all platforms and at the foot and top of stairwells.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Passenger Assistance meeting point is at the ticket gates.
-
Airport
- Availability YES Yes
- Note KinchBus operate a daily, 24-hour, regular Skylink service from Derby station direct to East Midlands Airport. For details: www.skylink.co.uk (http://www.skylink.co.uk)
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/DBY.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Located in North Car Park
- Sheltered YES Yes
- Spaces 204
- Type Racks
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Derby station (http://btopenzone.hotspot-directory.com )
-
Parking
-
Car Parking Details
Derby Zone 3, car parking is available
Daily - £11.50, Off Peak - £7.00
Evening car parking at ??????2.00 is available at all Derby car parks between 1800 to 0230
Phone number: 03457 125 678
Operator Name: East Midlands Railway
Name: Derby Station Zone 1 Car Park; Derby Station Zone 2 Car Park; Derby Station Zone 3 Car Park
Spaces: 568
Charges:
Off-peak: £7.50
Daily: £15.00
Weekly: £45.00
Monthly: £150.00
ThreeMonthly: £405.00
Annual: £1,500.00
Saturday: £7.50
Sunday: £7.50
Number Accessible Spaces: 25
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:There is step free access from the car parks to the station.
Cctv: No
Open:
- open 24h
- open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
-
Priority Lounge Information
-
First Class Lounge: Note
Located
Platform 6a
Facilities
Screens with updated train information
Wi-Fi
Yes
-
First Class Lounge: Note
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. Toilet opening times:
Weekdays (Mon - Fri) 04:55 : 22:45Saturday 04:55 : 22:45Sunday 06:20 : 23:00
-
Station Location & Directions
- Latitude 52.91618036
- Longitude -1.463073262
-
Station Seating Areas
-
First Class Lounge Hours
Saturday - 04:00 to 23:00
Sunday - 06:00 to 23:00
-
First Class Lounge Hours
Saturday - 04:00 to 23:00
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
Phone number: 03457 125678
Operator Name: E M R lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept. - Lost Property: URL https://www.nationalrail.co.uk/
- Lost Property Number 03457 125678
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 04:55 to 22:45
Saturday - 04:55 to 22:45
Sunday - 06:20 to 23:00
-
Ticket Office Hours
Monday - Friday - 04:55 to 22:45
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On the station concourse
- Penalty Fares EM
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesYou can load tickets onto your smartcard at this station.
-
Taxi Information
- Availability YES Yes
- Note On station forecourt
-
Other transportation
-
Rail Replacement Services
From the rear of the station, at the Pride Park exit
-
Rail Replacement Services
Local Information
Local Information
- {{item.label}}
FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.