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Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

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Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here.

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Last updated 20:43 pm, Tuesday 18/06

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Darlington

Darlington

Darlington station
Bank Top
Darlington
County Durham
DL1 4AA

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Ticket office opening hours:

Mon,Tue,Wed,Thu - 06:00 to 20:00
Friday - 06:00 to 20:00
Saturday - 06:30 to 19:45
Sunday - 08:00 to 20:00

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge YES Yes
    • Help Points No
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Friday - open 24h
      Saturday - 06:00 to 23:59
      Sunday - open 24h
    • Accessible Taxis

      Generally available but advance booking recommended

    • Booking Office Counter

      Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

    • Customer Help Point Adjacent to turning circle, main entrance, a phone is provided for a link to SMC
    • Helpline No
    • Step Free Access

      Darlington has a RNIB 'Map for All' located at the main entrance, adjacent to the taxi rank and accessible parking. Access to the platforms via the Victoria Road entrance is via a steep ramp.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Assistance meeting point is Customer Information Point, platform 4 

  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located on the Main Concourse; these toilets can be accessed from all platforms. The National key toilets are adjacent to Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Reception on Platform 1 upon request.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Customer Service Note Three machines outside the travel centre and one machine inside the travel centre.
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Mon,Tue,Wed,Thu - 06:00 to 20:00
      Friday - 06:00 to 20:00
      Saturday - 06:30 to 19:45
      Sunday - 08:00 to 20:00
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property Phone number: 01302 362175
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
    • Lost Property Number 01302 362175
    • Staffing Level YES Yes
  • Station Seating Areas
    • First Class Lounge Hours Monday - Friday - 06:00 to 20:00
      Saturday - 06:00 to 20:00
      Sunday - 08:00 to 20:00
  • Station Location & Directions
    • Latitude 54.52045136
    • Longitude -1.547328479
  • Airport
    • Availability YES Yes
    • Note Daily, Arriva bus route 12/A links Darlington Parkgate road (about 5 minutes walk from station) with Durham Tees Valley Airport. For bus times: www.arrivabus.co.uk (http://www.arrivabus.co.uk)
  • Priority Lounge Information
    • First Class Lounge: Note

      Located

      Platform 1

      Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges

      Tickets Accepted

      • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
      • Any First Class Anytime ticket valid for travel on the East Coast route
      • Any London North Eastern Railway First Class packages
      • London North Eastern Railway  First Advance (routed LNER/LNER& Connections)
      • London North Eastern Railway First Class Reader Offer (routed LNER/LNER & Connections)
      • London North Eastern Railway First Class Flat Fare (routed LNER/LNER & Connections)
      • London North Eastern Railway Rewards First Class Leisure Single(routed LNER/LNER & Connections)
      • London North Eastern Railway Self Print First Class Upgrade voucher  (routed LNER/LNER & Connections)
      • Inclusive Tour Tickets (Superbreak etc.)
      • Weekend First

      Tickets Not Accepted

      • All First Class tickets valid only on other train operators, including Caledonian Sleepers

      Facilities

      Toilets, TV, newspapers

      Refreshments

      Complimentary: water/ biscuits

      Wi-Fi

      Yes

      Showers

      No

  • Parking
    • Car Parking Details Parking 1:

      For a map of how to get to the car park, please click here



      Operator Name: London North Eastern Railway
      Name: Station Car Park
      Spaces: 382
      Charges:
      Off-peak: £7.00
      PerHour: N/A
      Daily: £12.00
      Weekly: £51.00
      Monthly: £194.00
      ThreeMonthly: £499.00
      SixMonthly: N/A
      Annual: £1497.00
      Saturday: £7.00
      Sunday: £7.00

      Number Accessible Spaces: 8
      Accessible Spaces Note: Parking is free for customers parking in disabled spaces displaying a valid International Blue Badge
      Accessible Car Park Equipment: Yes
      Accessible Car Park Equipment Note:

      The large car park at Garbutt Square does not have ramp access. Please use designated bays in main station


      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

      Parking 2:

      Operator Name: London North Eastern Railway
      Name: Short stay
      Charges:
      Off-peak: N/A
      PerHour: £2.00
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A

      Cctv: No
      Url: https://www.nationalrail.co.uk/

      Parking 3:

      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A

      Cctv: No
      Url: https://www.nationalrail.co.uk/

  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Darlington station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location stations front
    • Note

      All racks are covered by Council CCTV and there are security patrols every two hours.

    • Sheltered YES Yes
    • Spaces 152
    • Type
      Compound
      Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/DAR.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note Darlington is alarge station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is: Station Taxis 01325 468 888
  • Other transportation
    • Rail Replacement Services

      Replacement coach services depart from the station entrance

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