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Dagenham Dock Train Station

Dagenham Dock Train Station

Dagenham Dock

Dagenham Dock station

Chequers Lane
Dagenham
Essex
RM9 6EG

Ticket office opening hours:

Monday - Friday - 06:15 to 09:50
Saturday
Sunday

GET DIRECTIONS

Dagenham Dock at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis
    • First Class Lounge
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff No
    • Impared Access Ticket Gate 1
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Booking Office Counter

      Customer Service Staff

    • Helpline 1
    • Helpline Contact Details

      03457 44 44 22


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      Outside station entrance

    • National Key Toilets

      Platform 2. This can be accessed using a radar key.

    • Step Free Access noPartOfStation
    • Step Free Access Coverage Whole Station
  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/DDK.pdf)
  • Cycle Storage

    • Availability 1
    • Closed Circuit TV YES Yes
    • Location

      Outside station entrance

    • Sheltered No
    • Spaces 6
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
  • Parking

    • Car Parking Details

      Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays


      Email: [email protected]
      Phone number: 0845 050 70 80

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 12
      Charges:
      Daily: £6.30
      Weekly: £27.00
      Monthly: £104.00
      ThreeMonthly: £304.00
      Annual: £1,056.00
      Saturday: £3.20
      Sunday: £3.20
      Note:

      Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays



      Number Accessible Spaces: 2
      Accessible Car Park Equipment: No
      Accessible Car Park Equipment Note:

      Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces


      Cctv: Yes
      Open:
      - open 24h
      - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk
  • Restrooms

    • Toilets No
    • Baby Change No
    • Toilets Note

      The National key toilets are located on Platform 2; these toilets are operated by a RADAR key.

  • Station Location & Directions

    • Latitude 51.5262934247
    • Longitude 0.1450431938
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property 1
    • Post Box No
    • Shops No
    • Seated Area No
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property Phone number: 03457 44 44 22

      Operator Name: Operated by c2c
    • Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
    • Customer Service Note Monday - Friday, 08:00 - 18:00 Saturday, Sunday and Public Holidays - 09:00 - 16:00  0345 744 4422 (option 3, followed by option 3) [email protected]
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Note Closed Christmas Day and Boxing Day.
    • Lost Property Number 03457 44 44 22
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:15 to 09:50
      Saturday
      Sunday
  • Taxi Information

    • Availability YES Yes
    • Note No 
  • Other transportation

    • Rail Replacement Services

      c2c Rail Replacement down Chequers Lane, north of the station:

      • Buses toward Barking at Bus Stop O (W3W ///edit.name.regard)
      • Buses toward Rainham/Grays at Bus Stop I (W3W ///atoms.effort.rested)

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.