Standalone QTT
Cuffley Train Station
Cuffley
Cuffley station
Station Road
Cuffley
Hertfordshire
EN6 4HY
Ticket office opening hours:
Monday - Friday - 06:40 to 18:30
Saturday - 07:35 to 14:00
Sunday - 09:00 to 14:45
- NO Waiting room
- YES Ticket machine
- YES Toilet
- YES Impaired Access Staff
Station facilities
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 06:25 to 18:50
Saturday - 07:20 to 14:20
Sunday - 08:45 to 15:05 -
Accesible Ticket Machine
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Helpline YES Yes
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Helpline Contact Details
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
Phone number: 0800 058 2844
- Helpline Contact URL https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel/book-assistance-for-your-journey
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Helpline Open Note
The assisted travel helpline is not available on Christmas Day.
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Impared Mobility Set Down
Yes but not designated as accessible.
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Step Free Access
This is a Category B3 station: There is step free access to the Booking Office and platform 1 (southbound towards London). However, platform 2 (northbound towards Hertford North) is not step free.
The Assistance Meeting Point is by the ticket office.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Coverage: partial Station - Step Free Access Coverage No Part of Station
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Staff Help
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
- pressing the 'emergency & assisted travel' Help Point button
- calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
- texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
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Baggage Services
- Left Luggage: Available No
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/CUF.pdf)
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Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Located by the station entrance.
Cycles are left at owners risk. Abandoned cycles may be removed.
- Sheltered No
- Spaces 18
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Cuffley station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
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Parking
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Car Parking Details
Phone number: 01895 262122
Operator Name: A P C O A Parking U K
Name: Station Car Park
Spaces: 272
Number Accessible Spaces: 10
Accessible Spaces Note:Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.
If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Sunday - open 24h
Url: https://www.apcoa.co.uk/great-northern/
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Car Parking Details
Phone number: 01895 262122
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Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
Toilets are available during staffed hours.
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Station Location & Directions
- Latitude 51.70872
- Longitude -0.10978
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Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
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Lost Property
If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
- Staffing Level YES Yes
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Ticketing Hours
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Ticket Office Hours
Monday - Friday - 06:40 to 18:30
Saturday - 07:35 to 14:00
Sunday - 09:00 to 14:45
-
Ticket Office Hours
Monday - Friday - 06:40 to 18:30
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Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
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Oyster Notes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
- Penalty Fares GN
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Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesFor more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.
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Taxi Information
- Availability YES Yes
- Note YES
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Other transportation
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Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/1t K9 G B8 Q Lbg Tl Qx091p Gz G/61b3b7ed568c542844f9d90363b95428/2024-06_ C I_ G N_ R R B_ C U F_ D R.pdf
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Rail Replacement Services
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