Crystal Palace Train Station
Crystal Palace Train Station
Crystal Palace
Crystal Palace station
Crystal Palace Station Road
Crystal Palace
Greater London
SE19 2AZ
Ticket office opening hours:
Monday - Friday - 06:20 to 19:45
Saturday - 06:45 to 20:10
Sunday - 07:45 to 16:20
Crystal Palace at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Impaired Access Staff Help Hours
Monday - Friday - 06:20 to 19:45
Saturday - 06:50 to 20:05
Sunday - 07:30 to 16:05 -
Accessible Taxis
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
- Helpline YES Yes
-
Helpline Contact Details
0343 222 1234
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
In Car Park
-
Nearest Stations with Facilities
East Croydon
-
Step Free Access
Accessibility category A. This station has step-free access to all platforms
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Customer service staff are available from start until end of service, 7 days a week
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Outside the station entrance
- Sheltered YES Yes
- Spaces 20
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Crystal Palace station (http://btwifi.com/find)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Name: Station Car Park
Spaces: 13
Charges:
Daily: £5.20
Weekly: £21.50
Monthly: £82.00
Annual: £730.00
Number Accessible Spaces: 1
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Sunday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
Disabled toilet beyond gateline in ticket hall Other toilets on Platform 1
-
Station Location & Directions
- Latitude 51.4181107996
- Longitude -0.0726045159
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
- Lost Property: URL https://www.nationalrail.co.uk/
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:20 to 19:45
Saturday - 06:45 to 20:10
Sunday - 07:45 to 16:20
-
Ticket Office Hours
Monday - Friday - 06:20 to 19:45
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
- Penalty Fares LO
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Taxi Information
- Availability YES Yes
- Note Information on taxis from this station is available at www.traintaxi.co.uk
-
Other transportation
-
Rail Replacement Services
Use bus stop M in Anerley Hill for buses towards Beckenham Junction, East Croydon, Norwood Junction, Sutton and West Croydon
Use bus stop P in Anerley Hill for buses towards Balham, New Cross Gate, Tulse Hill and London Bridge
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.