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Cradley Heath Train Station

Cradley Heath

Cradley Heath station
Forge Lane
Cradley Heath
West Midlands
B64 5AL

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Ticket office opening hours:

Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00

  • YES Waiting room
  • YES Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Restrooms
    • Toilets No
    • Baby Change No
    • Toilets Note The nearest accessible toilets are located in the the Bus Station adjacent to the station and maintained by TfWM.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note A Ticket Vending Machine is located in the Booking Hall.
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:00 to 20:00
      Saturday - 07:00 to 20:00
      Sunday - 09:15 to 18:00
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note lang=EN margin: 0px; margin: 0px 0px 13px; lang=EN Please contact our Contact Centre team on: 0333 311 0039 . lang=EN Who are open during the following times: margin: 0px 0px 13px; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. margin: 0px 0px 13px; **Cradley Heath Station is accredited by the Secure Station Scheme** margin: 0px 0px 13px;
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 52.46966253
    • Longitude -2.090490391
  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate
    • Impaired Accessible Ticket Machines No
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 20:00
      Saturday - 07:00 to 20:00
      Sunday - 09:15 to 18:00
    • Accessible Taxis

      Accessible taxis are not available

    • Accesible Ticket Machine

      A Ticket Vending Machine is available in the Booking Hall.

    • Booking Office Counter

      An accessible ticket counter has now been installed at Cradley Heath.

    • Customer Help Point On both platforms
    • Helpline 1
    • Helpline Contact Details 0800 0248998
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
    • Step Free Access

      Level access to Booking Hall and Birmingham platform. Also step-free side gate. Step free entrance to Kidderminster platform via ramp. Access between platforms from Birmingham side via footbridge with 28 steps up and 30 down. Alternative step-free route between platforms via pavement and level crossing with narrow pavement - 110m.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Parking
    • Car Parking Details
      Operator Name: Network West Midlands
      Name: Station Car Park
      Spaces: 243
      Free: true
      Number Accessible Spaces: 12
      Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Cradley Heath station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Cycle Storage
    • Availability 1
    • Closed Circuit TV YES Yes
    • Sheltered No
    • Spaces 26
    • Type
      Stands
      Lockers
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CRA.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note Royal 01384 411777 Skyline 01384 633333
  • Other transportation
    • Rail Replacement Services

      In the event of engineering the bus/coach will collect from: Picks up/sets down on Forge Lane, immediately in front of the station entrance.

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