Cradley Heath Train Station
Cradley Heath Train Station
Cradley Heath
Cradley Heath station
Forge Lane
Cradley Heath
West Midlands
B64 5AL
Ticket office opening hours:
Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00
Cradley Heath at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
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Accessibility
- Accessible Taxis
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets No
- Wheel chairs Available No
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Impaired Access Staff Help Hours
Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00 -
Accesible Ticket Machine
A Ticket Vending Machine is available in the Booking Hall.
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Booking Office Counter
An accessible ticket counter has now been installed at Cradley Heath.
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Helpline Contact Details
0800 0248998
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National Key Toilets
There are no accessible toilets at this station
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Step Free Access
https://www.orr.gov.uk/media/10955
the assistance meeting point is at the ticket office during available opening times. when station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. when the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
coverage: partial station">This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Coverage: partial Station - Step Free Access Coverage Whole Station
- Accessible Public Telephones YES Yes
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines No
- Ramp for Train Access YES Yes
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Accessible Taxis
Accessible taxis are not available
- Customer Help Point On both platforms
- Helpline 1
- Helpline Contact URL https://www.nationalrail.co.uk/
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Helpline Open Note
24 hours, 7 days a week (except Christmas Day and Boxing Day)
-
Staff Help
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CRA.pdf)
-
Cycle Storage
-
Type
Stands
Lockers - Availability 1
- Closed Circuit TV YES Yes
- Sheltered No
- Spaces 26
-
Type
-
Dining and Shopping
- Dining & Shopping: Station Buffet No
- Dining & Shopping: Shops No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
- Station Amenities: Wi-Fi Find WiFi Hotspots around Cradley Heath station (http://btopenzone.hotspot-directory.com )
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Parking
- Car Parking Details
-
Restrooms
- Toilets No
- Baby Change No
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Toilets Note
There are no toilet facilities at Cradley Heath Station
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Station Location & Directions
- Longitude -2.090490391
- Latitude 52.46966253
-
Station Information
- Baby Change No
- Station Buffet No
- Showers No
- Wifi No
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
- ATM No
- Bureau De Change No
- Lost Property
- Post Box No
- Shops No
- Seated Area YES Yes
- Trolley No
- Waiting Room YES Yes
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note lang=EN margin: 0px; margin: 0px 0px 13px; lang=EN Please contact our Contact Centre team on: 0333 311 0039 . lang=EN Who are open during the following times: margin: 0px 0px 13px; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. margin: 0px 0px 13px; **Cradley Heath Station is accredited by the Secure Station Scheme** margin: 0px 0px 13px;
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Ticketing Hours
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Ticket Office Hours
Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00
-
Ticket Office Hours
Monday - Friday - 06:00 to 20:00
-
Ticketing Services & Information
- Pre-Purchase Collection YES Yes
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note A Ticket Vending Machine is located in the Booking Hall.
- Penalty Fares LM
-
Taxi Information
- Availability YES Yes
- Note Royal 01384 411777 Skyline 01384 633333
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Other transportation
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Rail Replacement Services
please click here for walking directions from the station to the rail replacement bus stop.
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Rail replacement vehicles will operate from the bus stop on Forge Lane, in front of the station entrance.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
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Rail Replacement Services
please click here for walking directions from the station to the rail replacement bus stop.
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Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.