Conwy Train Station
Conwy Train Station
Conwy
Conwy Station
Rosemary Lane
Conwy
Conwy
LL32 8LD
Ticket office opening hours:
no information
Conwy at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- First Class Lounge No
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines No
- Ramp for Train Access YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Helpline YES Yes
- Helpline Contact URL https://www.nationalrail.co.uk/
- Nearest Stations with Facilities LLJ
-
Staff Help
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Accessible Taxis No
- Help Points YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Wheel chairs Available No
-
Helpline Contact Details
03333 211202
-
Step Free Access
Category B2.
Separate step-free access to each platform:
Platform 1 (to Chester) available from Market Place car park, itself accessible via roadway ramp from Rosemary Lane.
Step-free access to Platform 2 (to Holyhead) is possible via Twr Llewelyn off the Morfa Bach car park, which has a steep incline and uneven surface in places.
Step-free access between platforms is only possible by taking a 400m route via Twr Llewelyn to Morfa Bach car park, a subway and partially cobbled path onto Rose Hill Street.
Platform 2 is also accessible via a staircase adjacent to Rosemary Terrace on Rosemary Lane.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Bus information
- Bus Service: Note Bus stops are next to the station. Services run apx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays.
- Bus Service: Availability YES Yes
-
Cycle Storage
- Availability No
- Closed Circuit TV No
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Wi-Fi Find WiFi Hotspots around Conwy station (http://btopenzone.hotspot-directory.com )
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Phone number: 01492 574 000
Address:
Conwy County Borough Council
Bodlondeb
LL32 8DU
Operator Name: Conwy County Borough
Name: Station Car Park
Spaces: 25
Free: true
Number Accessible Spaces: 3
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Sunday - open 24h
Url: http://www.conwy.gov.uk
-
Car Parking Details
Phone number: 01492 574 000
-
Restrooms
- Baby Change No
- Toilets No
-
Station Location & Directions
- Latitude 53.28011971
- Longitude -3.830541495
-
Station Information
- ATM No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Trolley No
- Waiting Room No
-
Lost Property
transport for wales">Phone number: 03333 211 202
Operator Name: Transport for Wales - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Lost Property Number 03333 211 202
- Baby Change No
- Station Buffet No
- Showers No
- Wifi No
- Information Systems DepartureScreensArrivalScreens
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine No
- Penalty Fares AW
- Pre-Purchase Collection No
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Other transportation
-
Rail Replacement Services
The rail replacement bus stop is a local bus stop near the station.
-
Rail Replacement Services
Local Information
Local Information
- {{item.label}}
FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.