Colwall

• NO Waiting room
• YES Ticket machine
• NO Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Booking Office Counter

    None

  • Accessible Public Telephones YES Yes
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
  • Accessible Taxis

    Accessible taxis are not available

  • Helpline YES Yes
  • Helpline Contact Details 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
    
  • National Key Toilets N/A
  • Nearest Stations with Facilities GMV
  • Step Free Access

    Level access to single platform from car park

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    This station is unstaffed;

    All of our trains have ramps on board that our conductors are trained to use.

    We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

    Please contact West Midlands Railway Passenger Assist team on 0800 0248998

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Please purchase a Permit to Travel from the machine before travelling.  This is located next to the Waiting Shelters.
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Station Location & Directions
  • Latitude 52.07987584
  • Longitude -2.356962163

• Parking
  • Car Parking Details
    Name: Station Car Park
    Spaces: 20
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Number Accessible Spaces: 1
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Colwall station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Sheltered no
  • Spaces 10

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CWL.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: Phone
    Operator Name: None
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Bureau De Change No
  • Lost Property
    Operator Name: None
  • ATM No
  • Baby Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  • Staffing Level No

• Restrooms
  • Toilets Note N/A
  • Toilets No
  • Baby Change No

• Other transportation
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from:

    Towards Hereford - Picks up/sets down on B4218 Walwyn Road near to Junction with Lockyear Close.

    Towards Worcester - on B4218 Walwyn Road near to junction with Stone Drive