the assistance meeting point is at the ticket office during 'staff help available opening times'  when station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.