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Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

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Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here.

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Last updated 20:43 pm, Tuesday 18/06

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Colchester

Colchester

Colchester [North] station
Station Approach Road
Colchester
Essex
CO1 1XD

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 04:30 to 23:15
Saturday - 04:30 to 22:30
Sunday - 06:00 to 23:15

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help points available in the subway and on platform 1.
    • Helpline YES Yes
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Access Ticket Gate

    • Step Free Access

      Although step free access exists throughout the station, people with restricted mobility are advised to arrive on the London bound side of the station as the lifts are quicker and easier to operate than the chair lift in the Ipswich / Norwich bound ticket hall.

       


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located on all platforms. The accessible (radar key) toilets are located on Platforms 2 and 4
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes
      Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 04:30 to 23:15
      Saturday - 04:30 to 22:30
      Sunday - 06:00 to 23:15
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property
      Operator Name: Lost property phone line service
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.90061619
    • Longitude 0.89347015
  • Airport
    • Availability YES Yes
    • Note Express CoachLink to Stansted Airport runs from outside the ticket office building. Further information: 0845 748 4950 (UK only)
  • Parking
    • Car Parking Details Parking 1:
      Email: [email protected]

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 1373
      Charges:
      Off-peak: £8.00
      PerHour: N/A
      Daily: £10.00
      Weekly: £40.00
      Monthly: £158.00
      ThreeMonthly: £450.00
      SixMonthly: N/A
      Annual: £1575.00
      Saturday: £4.00
      Sunday: £4.00

      Number Accessible Spaces: 24
      Accessible Spaces Note:

      14 accessible parking spaces in the main car park by the front of the station.

      10 accessible parking spaces by the London-bound station entrance.


      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk

      Parking 2:
      Phone number: 0845 050 7080

      Operator Name: National Car Parks
      Name: Premium Bays
      Spaces: 90
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: £2150.00
      Saturday: N/A
      Sunday: N/A

      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Colchester station (http://btwifi.com/find)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Cycle Hire: Note margin: 0in 0in 0pt;Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/ (http://bikeandgo.co.uk/)
    • Location

      Situated by the South entrance, and in the main car park by the North entrance.

      A secure 134-space cycle compound is also available (key fob required, speak to station staff for availability).

    • Sheltered YES Yes
    • Spaces 554
    • Type
      Compound
      Stands
      Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Colchester & Wivenhoe is a PlusBus location click here (http://www.plusbus.info/sites/default/files/pdfs/Colchester.pdf title=Colchester PlusBus Map ) to see the PlusBus map
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note Taxi rank at both entrances.
  • Other transportation
    • Cycle Hire YES Yes
    • Rail Replacement Services

      Replacement transport stop at the bus stop by main station entrance

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