Cleethorpes Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 05:00 to 22:00
    Saturday - 05:00 to 22:00
    Sunday - 08:00 to 22:00
  • Customer Help Point Help Points are available on all platforms and the station concourse to contact a member of our team in emergencies or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.  
  • Helpline YES Yes
  • Helpline Contact Details

    0800 107 2149

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.

    
    
  • National Key Toilets

    The accessible toilets are located on the Station Concourse; these toilets are operated by a radar key.

  • Step Free Access

    This station is category A. Level access is provided from the station entrance to all platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on the station concourse.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note The Ticket Office is located on the station concourse. 
  • Penalty Fares TP
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

    Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:45 to 19:30
    Saturday - 06:45 to 19:30
    Sunday - 09:00 to 19:30

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property No
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 346 600 1671
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note  To speak to a member of our team please call 0345 600 1671 
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 346 600 1671
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 53.56192407
  • Longitude -0.029217393

• Parking
  • Car Parking Details Phone number: 01895 262 122
    
    Operator Name: Trans Pennine Express
    Name: Station Car Park
    Spaces: 30
    Charges:
    Daily: £4.20
    Weekly: £19.00
    Monthly: £62.00
    ThreeMonthly: £163.00
    Annual: £485.00
    Saturday: £4.20
    Sunday: £4.20
    
    Number Accessible Spaces: 2
    Accessible Spaces Note:

    Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.

    
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Customers can purchase their car parking tickets via the A P C O A Connect app or website.

    
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Cleethorpes station (https://www.o2wifi.co.uk/hotspot/)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Within car park, within station, on station concourse

  • Sheltered no
  • Spaces 18
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CLE.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note The nearest taxi rank is on Grant St at the top of the station approach.

• Other transportation
  • Rail Replacement Services

    TransPennine Express replacement buses will depart from the station car park.

    Northern replacement buses pick up / drop off at the entrance to the station car park.