Cleethorpes Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Impaired Accessible Booking Office Counter YES Yes
  • Induction Loop No
  • Customer Help Point Help Points are available on all platforms and the station concourse to contact a member of our team in emergencies or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.  
  • National Key Toilets

    The accessible toilets are located on the Station Concourse; these toilets are operated by a radar key.

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • Help Points YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 05:00 to 22:00
    Saturday - 05:00 to 22:00
    Sunday - 08:00 to 22:00
  • Helpline YES Yes
  • Helpline Contact Details 0800 107 2149
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.

    
    
  • Step Free Access

    This station is category A. Level access is provided from the station entrance to all platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CLE.pdf)

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on the station concourse.

• Parking
  • Car Parking Details Phone number: 01895 262 122
    
    Operator Name: Trans Pennine Express
    Name: Station Car Park
    Spaces: 30
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £4.20
    Weekly: £19.00
    Monthly: £62.00
    ThreeMonthly: £163.00
    SixMonthly: N/A
    Annual: £485.00
    Saturday: £4.20
    Sunday: £4.20
    
    Number Accessible Spaces: 2
    Accessible Spaces Note: Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note: Customers can purchase their car parking tickets via the A P C O A Connect app or website.
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note The nearest taxi rank is on Grant St at the top of the station approach.

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note The Ticket Office is located on the station concourse. 
  • Penalty Fares TP
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

    Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:45 to 19:30
    Saturday - 06:45 to 19:30
    Sunday - 09:00 to 19:30

• Station Information
  • Baby Change YES Yes
  • Post Box YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 346 600 1671
  • ATM No
  • Bureau De Change No
  • Lost Property No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 346 600 1671
    
  • Customer Service Note  To speak to a member of our team please call 0345 600 1671 
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 53.56192407
  • Longitude -0.029217393

• Phones, Internet & Wi-fi
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Cleethorpes station (https://www.o2wifi.co.uk/hotspot/)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Within car park, within station, on station concourse

  • Sheltered no
  • Spaces 18
  • Type Stands

• Other transportation
  • Rail Replacement Services

    TransPennine Express replacement buses will depart from the station car park.

    Northern replacement buses pick up / drop off at the entrance to the station car park.