Clapham Junction Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Oyster Notes Oyster validator
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

    South Western Railway's smartcard is called 'Touch'. For more details, visit the South Western Railway website. Clapham Junction ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:15 to 21:30
    Saturday - 06:15 to 21:30
    Sunday - 07:15 to 21:30

• Station Location & Directions
  • Latitude 51.46419065
  • Longitude -0.170247351

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]

• Station Information
  • Post Box No
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 0330 095 0168
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Lost Property Number 0330 095 0168
  • Staffing Level YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Clapham Junction station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Boris Bikes
  • Location Brighton Yard side of the station.
  • Note

    There are lockers for hire, subject to availability.

  • Sheltered YES Yes
  • Spaces 294
  • Type
    Stands
    Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CLJ.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Mon,Tue,Wed,Thu - 04:30 to 01:30
    Sunday - open 24h
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Booking Office Counter

    In addition new accessible ticket office windows and facilities are available in new Brighton Yard entrance. 

  • Customer Help Point Customer Help points are located on every platform
  • Helpline No
  • Helpline Contact Details If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    New Brighton Yard entrance allows for set down/drop off directly from St John's Road. This new entrance gives step free access to the footbridge which has lifts to all platforms. 

  • Step Free Access

    This is a Category B1 station.

    Step free access available through Brighton Yard entrance to all platforms via lifts.

    Step free access available through Grant Road entrance to platform 1 and 2 via lifts

    The Assistance Meeting Point varies - please check with your operator.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Through services: Grant Road Bus Stop A

    All arrivals (except via Wandsworth Town): St Johns Hill Bus Stop C

    Arrivals via Wandsworth Town: Grant Road Bus Stop R