City Thameslink Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 07:00 to 22:00
  • Impaired Access Staff Help Hours - open 24h
    Saturday - 09:00 to 21:00
    Sunday
  • Accessible Taxis No
  • Helpline YES Yes
  • Helpline Contact Details Please contact the helpline by phone on 0800 058 2844 or by emailing [email protected] to ensure that arrangements are in place.
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets Access to this toilet requires a Radar key.
  • Nearest Stations with Facilities For information on other accessible stations please check www.thameslinkrailway.com/accesibility map
  • Step Free Access This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is the Ticket Office.
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help YES Yes MIP, VIP & luggage assistance.
  • Helpline Open Note The assisted helpline is not available on Christmas Day.
    

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note Available during staffing hours.

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Oyster Notes You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
  • Penalty Fares TL
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    Smartcards are available online at: www.thameslinkrailway.com/thekeysmartcard

• Ticketing Hours
  • Ticket Office Hours Mon - 13:05 to 20:05
    Friday - 13:05 to 20:05

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property
    Operator Name: Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
  • Lost Property: URL http://www.thameslinkrailway.com/contact-us/lost-property/
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.51394
  • Longitude -0.10358

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around this station (http://btwifi.co.uk/find)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Spaces 28
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/CTK.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/www.firstcapitalconnect.co.uk/lostproperty

• Taxi Information
  • Availability YES Yes
  • Note YES