Chippenham Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 05:30 to 22:00
    Saturday - 05:30 to 22:00
    Sunday - 07:00 to 22:00
  • Accessible Taxis Accessible taxis are available
  • Accesible Ticket Machine Accessible ticket machines are located at the station entrance by the ticket office.
  • Booking Office Counter Low-level accessible counter is available induction loop fitted to the law level counter.
  • Helpline No
  • Helpline Contact Details 08001 971 329 or 18001 0800 197 1329 (Textphone)
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down Set- Down / Pick up Points are available at the station entrance
  • National Key Toilets The radar key is available from station staff.
  • Step Free Access

    Step-free category A station - This station has step-free access to all platforms via the lifts. Please use the main station entrance and car park accessible from Cocklebury Road. Note: there is no step-free access from the north-side station car park adjacent to Hathaway Retail Park.

  • Step Free Access Coverage Whole Station
  • Staff Help Meeting point: Ticket office.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note In ticket hall
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    Smartcard Accepted

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:50 to 20:00
    Saturday - 05:50 to 19:30
    Sunday - 07:40 to 19:50

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name:

    Please register your lost property here G W R Lost Property. It can take several days for items to turn up, we will let you know if they do.

  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.46248638
  • Longitude -2.115402682

• Airport
  • Availability YES Yes
  • Note Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.

• Parking
  • Car Parking Details Phone number: 0345 165 2030
    
    Address:
    Cocklebury Road
    Chippenham
    SN15 3QE
    
    Operator Name: A P C O A Parking ( U K) Limited
    Name: Station Car Park
    Spaces: 640
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £7.10
    Weekly: £35.50
    Monthly: £126.00
    ThreeMonthly: £340.00
    SixMonthly: N/A
    Annual: £995.00
    Saturday: N/A
    Sunday: N/A
    
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Accessible ticket machine is available at the car park.

    
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.apcoa.co.uk

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available YES Yes
  • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Disused platform and north car park.
  • Note New facility to be added replacing old facility with additional 24 spaces undercover.
  • Sheltered YES Yes
  • Spaces 106
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CPM.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Taxi Rank: Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

• Other transportation
  • Rail Replacement Services Short stay car park - terminating & starting services. Bus Stops in Bus Turning Area - through services.