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Chestfield & Swalecliffe Train Station

Chestfield & Swalecliffe Train Station

Chestfield & Swalecliffe

Chestfield & Swalecliffe station

Thanet Way
Swalecliffe
Kent
CT5 3JB

Ticket office opening hours:

Monday - Friday
Saturday
Sunday

GET DIRECTIONS

Chestfield & Swalecliffe at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Staff Help Hours Monday - Friday
      Saturday
      Sunday
    • Accessible Taxis

      Accessible taxis are available to book

    • Accesible Ticket Machine

      by entrance to platform 1

    • Customer Help Point By steps
    • Helpline No
    • Helpline Contact Details

      0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      *Helpline closed on Christmas Day

    • Nearest Stations with Facilities FAV
    • Step Free Access

      Category C. This station does not have step free access. Steps to both platforms.


      Coverage: no Part Of Station
    • Step Free Access Coverage No Part of Station
  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CSW.pdf)
  • Cycle Storage

    • Availability No
    • Closed Circuit TV No
    • Sheltered No
    • Spaces No
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Chestfield & Swalecliffe station (http://btopenzone.hotspot-directory.com)
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Location & Directions

    • Latitude 51.36032694
    • Longitude 1.067706206
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 0345 322 7021

      Operator Name: Southeastern Customer Services
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note 0345 322 7021
    • Information Systems Announcements
    • Lost Property Number 0345 322 7021
    • Staffing Level YES Yes
  • Subway/transit

    • Metro: Availability No
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday
      Saturday
      Sunday
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Platform 1
    • Penalty Fares SE
    • Smartcard Notes www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed southeastern ticket offices.

      ">Smartcard Issued: Yes
      Smartcard Validator: No

       Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

  • Other transportation

    • Rail Replacement Services blast.kinks.create).
    • towards margate: bus stop on st john's road outside community centre (what 3 words: spits.begin.take)

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    • Towards Faversham: Bus stop on St John's Road opposite St John's centre (what 3 words: blast.kinks.create).
    • Towards Margate: Bus stop on St John's Road outside community centre (what 3 words: spits.begin.take)

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.