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Chester Road Train Station
Chester Road
Chester Road station
Station Approach
Chester Road
Sutton Coldfield
West Midlands
B73 5JS
Ticket office opening hours:
Mon,Tue,Wed,Thu - 06:00 to 19:00
Friday - 07:00 to 20:00
Saturday - 08:00 to 20:00
Sunday - 09:00 to 16:00
- YES Waiting room
- YES Ticket machine
- NO Toilet
- YES Impaired Access Staff
Station facilities
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Accessibility
- Accessible Public Telephones YES Yes
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
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Impaired Access Staff Help Hours
Mon,Tue,Wed,Thu - 06:00 to 19:00
Friday - 07:00 to 20:00
Saturday - 08:00 to 20:00
Sunday - 09:00 to 16:00 -
Accessible Taxis
Accessible taxis are not available
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Accesible Ticket Machine
A Ticket Vending Machine is available in the station entrance area to Platform 2.
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Booking Office Counter
staff will come out
- Customer Help Point On both platforms
- Helpline YES Yes
-
Helpline Contact Details
0800 0248998
- Helpline Contact URL https://www.nationalrail.co.uk/
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Impared Mobility Set Down
Slope entrance to station from Bus stop. Ramps to platforms 120m.
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Step Free Access
Step free access from Booking Hall to Birmingham Platform via slope and Lichfield via step free subway and long slope. Alternative entrance to Birmingham Platform via slope direct from Bus stop. 30 steps up to Lichfield Platform or 29 Steps up to Birmingham Platform via subway. Access to Birmingham ramp from Booking Hall.
Coverage: whole Station - Step Free Access Coverage Whole Station
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Staff Help
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
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Restrooms
- Toilets No
- Baby Change No
- Toilets Note N/A
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note A Ticket Vending Machine is located in the station entrance to Platform 2.
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Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
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Ticketing Hours
-
Ticket Office Hours
Mon,Tue,Wed,Thu - 06:00 to 19:00
Friday - 07:00 to 20:00
Saturday - 08:00 to 20:00
Sunday - 09:00 to 16:00
-
Ticket Office Hours
Mon,Tue,Wed,Thu - 06:00 to 19:00
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039 . lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Chester Road is acredited by the Secure Station Scheme**
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Station Location & Directions
- Latitude 52.53565641
- Longitude -1.832473808
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Parking
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Car Parking Details
Operator Name: Network West Midlands
Name: Blake Street
Spaces: 155
Free: true
Number Accessible Spaces: 9
Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
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Car Parking Details
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Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Chester Road station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
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Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
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Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Sheltered no
- Spaces 10
- Type Stands
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CRD.pdf)
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Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Taxi Information
- Availability YES Yes
- Note Sutton Radio 0121 311 1113 Parkers 0121 355 6969
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Other transportation
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Rail Replacement Services
In the event of engineering the bus/coach will collect from: Chester Road near to Junction with Green Lanes
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Rail Replacement Services
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