Chester-le-Street Train Station
Chester-le-Street Train Station
Chester-le-Street
Chester-le-Street station
Station Road
Chester-le-Street
County Durham
DH3 3EE
Ticket office opening hours:
no information
Chester-le-Street at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge
- Help Points No
- Impaired Accessible Booking Office Counter No
- Impared Access Staff No
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Accessible Taxis
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
-
Booking Office Counter
staff will come out of the office to assist
- Customer Help Point none
- Helpline 1
-
Helpline Contact Details
0800 138 5560 text relay 18001 0800 138 5560
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
Level access from car park.
-
Step Free Access
click here
coverage: partial station">- Category B Station
- Please note there are no tactile pavings at this station
Access to North Bound platform via ramp and roadside pavement
To find our more about travelling around this station, please see the 360 map click here
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Busline 0871 200 2233
-
Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
-
Location
Within Car park
- Sheltered No
- Spaces 2
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Chester-le-Street station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Email: [email protected]
Phone number: 0800 200 6060
Operator Name: Northern
Name: Station Car Park
Spaces: 11
Charges:
Daily: £3.30
Weekly: £13.20
Monthly: £51.00
Annual: £528.00
Note:Daily Charge: £3.30 Up to 2 hours (no return) £0.80 Up to 4 hours (no return) £1.70 Overnight Parking (1600-0759) £0.80
RingGo Code 5720
Register www.MyRingGo.com or call 01138090070
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Email: [email protected]
-
Restrooms
- Toilets No
- Baby Change No
-
Toilets Note
There are toilets in the caf?? but this is not operated by the station operator and are for caf?? customers only
-
Station Location & Directions
- Latitude 54.85459856
- Longitude -1.578018751
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property 1
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room
-
Lost Property
Phone number: 08002006060
- Lost Property: URL https://www.nationalrail.co.uk/
- Lost Property Number 08002006060
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares NT
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: NoMore information at www.northernrailway.co.uk/smart
-
Taxi Information
- Availability YES Yes
- Note Taxi rank outside front of station
-
Other transportation
-
Rail Replacement Services
Pick Up / Drop off from outside the Masonic Centre/Hall on Station Road near the mini roundabout.
What3words - noisy.held.bumpy
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.