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Cheshunt Train Station

Cheshunt Train Station

Cheshunt

Cheshunt station

Windmill Lane
Cheshunt
Hertfordshire
EN8 9AQ

Ticket office opening hours:

Monday - Friday - 06:15 to 19:45
Saturday - 06:15 to 19:45
Sunday - 08:15 to 15:40

GET DIRECTIONS

Cheshunt at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 06:15 to 19:45
      Saturday - 06:15 to 19:45
      Sunday - 08:15 to 15:40
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster
    • Customer Help Point Help points available on each platform.
    • Helpline YES Yes
    • Helpline Contact Details

      0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00
    • Impared Access Ticket Gate

      Cheshunt station has Secure Station Acreditation
    • Step Free Access https://www.orr.gov.uk/media/10955

      assistance meeting point is the ticket office.


      coverage: partial station">

      This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.

      This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the Ticket Office.


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/

  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Buses operate from outside the station. Cheshunt is a PlusBus location click here (http://www.plusbus.info/pdfs/PB1002.pdf title=Cheshunt PlusBus Map ) to see the PlusBus map  

  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Platform
    • Sheltered YES Yes
    • Spaces 78
    • Type
      Stands
      Racks

  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes

  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Cheshunt station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins

  • Parking

    • Car Parking Details Parking 1:
      Email: [email protected]

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 171
      Charges:
      Off-peak: £12.00
      Daily: £12.00
      Weekly: £46.00
      Monthly: £190.00
      ThreeMonthly: £535.00
      Annual: £1,875.00
      Saturday: £6.55
      Sunday: £6.55
      Note:

      £10.90 Weekend fare (from 1000 Friday - 0400 Monday)

      £84 Flexi ticket



      Number Accessible Spaces: 10
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk

      Parking 2:
      Phone number: 0845 050 7080

      Operator Name: National Car Parks Ltd
      Spaces: 0
      Charges:
      Annual: £2,153.00

      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

  • Restrooms

    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office

  • Station Location & Directions

    • Latitude 51.70287691
    • Longitude -0.023951585

  • Station Information

    • ATM YES Yes
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Staffing Level YES Yes

  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:15 to 19:45
      Saturday - 06:15 to 19:45
      Sunday - 08:15 to 15:40

  • Ticketing Services & Information

    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      Tickets can be collected on Smartcard at this station

  • Taxi Information

    • Availability YES Yes
    • Note out of station turn left

  • Other transportation

    • Rail Replacement Services

      London Overground substitute buses only, bus stop outside station entrance.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.