Standalone QTT
Chertsey Train Station
Chertsey
Chertsey station
Guildford Street
Chertsey
Surrey
KT16 9BG
Ticket office opening hours:
Monday - Friday - 06:30 to 12:00
Saturday - 10:00 to 13:00
Sunday
- YES Waiting room
- YES Ticket machine
- NO Toilet
- NO Impaired Access Staff
Station facilities
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff No
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
-
Impaired Access Helpline Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h -
Accesible Ticket Machine
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Point Customer Help points are located on every platform
- Helpline YES Yes
-
Helpline Contact Details
0800 5282100
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
24 hours a day, except Christmas Day and Boxing Day
-
National Key Toilets
N/A
-
Step Free Access
Step-free category B1 Station. Level access to Platform 1 (for trains towards Weybridge). Step-free access to Platform 2 (for trains towards Virginia Water) via separate entrance and short ramp at approx 1:9 gradient. Step-free access between platforms via level crossing (full barrier)
Coverage: partial Station - Step Free Access Coverage No Part of Station
-
Restrooms
- Toilets No
- Baby Change No
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note At the station entrance near to booking hall
- Penalty Fares SW
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesChertsey ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:30 to 12:00
Saturday - 10:00 to 13:00
Sunday
-
Ticket Office Hours
Monday - Friday - 06:30 to 12:00
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
- Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
- Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
- Staffing Level YES Yes
-
Station Location & Directions
- Latitude 51.38716506
- Longitude -0.509665587
-
Parking
-
Car Parking Details
Off Peak from 1600 Monday to Friday
Name: Station Car Park
Spaces: 19
Charges:
Daily: £5.20
Weekly: £26.00
Monthly: £70.30
ThreeMonthly: £210.90
Annual: £703.50
Saturday: £2.00
Sunday: £2.00
Note:Bank Holiday £2.00
Number Accessible Spaces: 1
Accessible Car Park Equipment: No
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Chertsey station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Sheltered YES Yes
- Spaces 16
- Type Racks
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CHY.pdf)
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Other transportation
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Rail Replacement Services
Station Forecourt off Guildford Street
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Rail Replacement Services
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