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Chelmsford Train Station

Chelmsford

Chelmsford station
Duke Street
Chelmsford
Essex
CM1 1HT

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:50 to 22:00
Saturday - 05:50 to 22:00
Sunday - 07:00 to 23:00

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate 1
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 05:50 to 22:00
      Saturday - 05:50 to 22:00
      Sunday - 07:00 to 23:00
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help point located on ticket hall concourse.
    • Helpline 1
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Access Ticket Gate

      Chelmsford station has Secure Station Acreditation

    • Step Free Access

      This station has step free access to both platforms via lifts.

      This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the customer information office on relevant platform.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
    • Helpline Open Note 08:00 - 20:00
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located on each platform. The accessible (radar key) toilets are located on the Ground Floor, near the lifts.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note As part of the station improvement works there is a temporary ticket office open at the West entrance. Please note that this temporary ticket office will close at 2100 hrs each evening.
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes
      Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:50 to 22:00
      Saturday - 05:50 to 22:00
      Sunday - 07:00 to 23:00
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property 1
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room
    • Lost Property
      Operator Name: Lost property phone line service
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.73638236
    • Longitude 0.468580339
  • Parking
    • Car Parking Details Parking 1:
      Email: [email protected]

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 122
      Charges:
      Off-peak: £7.00
      PerHour: N/A
      Daily: £0.00
      Weekly: £37.00
      Monthly: £164.00
      ThreeMonthly: £468.00
      SixMonthly: N/A
      Annual: £1638.00
      Saturday: £5.00
      Sunday: £5.00

      Number Accessible Spaces: 3
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk

      Parking 2:
      Phone number: 0845 050 7080

      Operator Name: National Car Parks Ltd
      Name: Premium Bay
      Spaces: 15
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: £1950.00
      Saturday: N/A
      Sunday: N/A

      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Chelmsford station (http://btwifi.com/find)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability 1
    • Closed Circuit TV YES Yes
    • Cycle Hire: Note http://www.bikeandgo.co.uk/ (http://www.bikeandgo.co.uk/) Cycle Hub (10 Bike & Go bicycles)
    • Location

      There is a dedicated Cycle Point, with free cycle parking, plus secure cycle parking and premium cycle parking. This is in Park Road, opposite the station.

    • Note

    • Sheltered YES Yes
    • Spaces 960
    • Type
      Compound
      Stands
      Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note First operates a network of frequent local bus routes around Chelmsford and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus (http://www.firstgroup.com/ukbus) Buy a Chelmsford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info (http://www.plusbus.info/) Bus stops are located outside the station on Duke Street.
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note There is a taxi rank outside the station.
  • Other transportation
    • Cycle Hire YES Yes
    • Rail Replacement Services

      Replacement transport stop at the bus stop on Victoria Road by station entrance

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