Skip to main content

Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

Find out more
Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here.

Find out more
Last updated 20:43 pm, Tuesday 18/06

NUS Banner

nus Save 25% with TOTUM by NUS extra today! - See how

Buy tickets to anywhere in Great Britain

Search box

Chelmsford

Chelmsford

Chelmsford station
Duke Street
Chelmsford
Essex
CM1 1HT

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:50 to 22:00
Saturday - 05:50 to 22:00
Sunday - 07:00 to 23:00

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help point located on ticket hall concourse.
    • Helpline YES Yes
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Access Ticket Gate

    • Step Free Access

      Lifts to both platforms


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located on each platform. The accessible (radar key) toilets are located on the Ground Floor, near the lifts.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note As part of the station improvement works there is a temporary ticket office open at the West entrance. Please note that this temporary ticket office will close at 2100 hrs each evening.
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes
      Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:50 to 22:00
      Saturday - 05:50 to 22:00
      Sunday - 07:00 to 23:00
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property
      Operator Name: Lost property phone line service
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.73638236
    • Longitude 0.468580339
  • Parking
    • Car Parking Details Parking 1:
      Email: [email protected]

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 122
      Charges:
      Off-peak: £7.00
      PerHour: N/A
      Daily: £0.00
      Weekly: £0.00
      Monthly: £164.00
      ThreeMonthly: £468.00
      SixMonthly: N/A
      Annual: £1638.00
      Saturday: £4.50
      Sunday: £4.50

      Number Accessible Spaces: 3
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk

      Parking 2:
      Phone number: 0845 050 7080

      Operator Name: National Car Parks Ltd
      Name: Premium Bay
      Spaces: 15
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: £1950.00
      Saturday: N/A
      Sunday: N/A

      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Chelmsford station (http://btwifi.com/find)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Cycle Hire: Note http://www.bikeandgo.co.uk/ (http://www.bikeandgo.co.uk/) Cycle Hub (10 Bike & Go bicycles)
    • Location

      There is a dedicated Cycle Point, with free cycle parking, plus secure cycle parking and premium cycle parking. This is in Park Road, opposite the station.

    • Note

    • Sheltered YES Yes
    • Spaces 960
    • Type
      Compound
      Stands
      Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note First operates a network of frequent local bus routes around Chelmsford and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus (http://www.firstgroup.com/ukbus) Buy a Chelmsford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info (http://www.plusbus.info/) Bus stops are located outside the station on Duke Street.
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note There is a taxi rank outside the station.
  • Other transportation
    • Cycle Hire YES Yes
    • Rail Replacement Services

      Replacement transport stop at the bus stop on Victoria Road by station entrance

Useful links
Ticket types and fares

Discover our range of ticket types and find the best fares for your journey

Read more
Destinations and attractions

Find out more about the most popular destinations on our network

Read more
Changes to train times

Look for planned changes to timetables on the dates you are due to travel

Read more
Popular routes

Discover the most popular routes on our network and plan your next journey

Read more