Chelmsford Train Station
Chelmsford Train Station
Chelmsford
Chelmsford station
Duke Street
Chelmsford
Essex
CM1 1HT
Ticket office opening hours:
Monday - Friday - 05:50 to 22:00
Saturday - 05:50 to 22:00
Sunday - 07:00 to 23:00
Chelmsford at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate 1
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
-
Accessible Taxis
-
Accesible Ticket Machine
- Customer Help Point Help point located on ticket hall concourse.
- Helpline 1
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
08:00 - 20:00
-
Impared Access Ticket Gate
Chelmsford station has Secure Station Acreditation
-
Step Free Access
https://www.orr.gov.uk/media/10955
assistance meeting point is the customer information office on the relevant platform.
coverage: whole station">This station has step free access to both platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on the relevant platform.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note
-
Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
- Cycle Hire: Note http://www.bikeandgo.co.uk/ (http://www.bikeandgo.co.uk/) Cycle Hub (10 Bike & Go bicycles)
-
Location
There is a dedicated Cycle Point with free cycle parking, secure cycle parking, and premium cycle parking located in Park Road, opposite the station.
-
Note
- Sheltered YES Yes
- Spaces 960
-
Type
Compounds
Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Chelmsford station (http://btwifi.com/find)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Parking 1:
Email: [email protected]
Phone number: 0345 050 7080
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 137
Charges:
Off-peak: £6.50
Daily: £8.70
Weekly: £42.00
Monthly: £190.00
ThreeMonthly: £535.00
Annual: £1,870.00
Saturday: £6.55
Sunday: £6.55
Note:£13.05 Weekend fare (from 1000 Friday - 0400 Monday)
£61.00 Flexi ticket
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/chelmsford-station-g-anglia/
Parking 2:
Phone number: 0845 050 7080
Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 7
Charges:
Annual: £2,048.00
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Parking 1:
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
There are male and female toilets located in the station buildings on Platform 1 (for trains towards London) and also on Platform 2 (for trains towards Colchester and Ipswich). An accessible toilet is available for radar key holders and is located on the ground floor, near the lifts. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:00 - 23:00Saturday 05:00 - 23:00Sunday 08:00 - 23:00
-
Station Location & Directions
- Latitude 51.73638236
- Longitude 0.468580339
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property 1
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room 1
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:50 to 22:00
Saturday - 05:50 to 22:00
Sunday - 07:00 to 23:00
-
Ticket Office Hours
Monday - Friday - 05:50 to 22:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note As part of the station improvement works there is a temporary ticket office open at the West entrance. Please note that this temporary ticket office will close at 2100 hrs each evening.
- Penalty Fares LE
-
Smartcard Notes
www.greateranglia.co.uk/smart">Smartcard Issued: Yes
Smartcard Validator: YesGreater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
-
Taxi Information
- Availability YES Yes
- Note There is a taxi rank outside the station.
-
Other transportation
- Cycle Hire YES Yes
-
Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stops on Victoria Road, by the station entrance.
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.