Chatham Train Station
Chatham Train Station
Chatham
Chatham station
Railway Street
Chatham
Kent
ME4 6PN
Ticket office opening hours:
Monday - Friday - 05:50 to 20:00
Saturday - 06:20 to 20:00
Sunday - 07:10 to 19:00
Chatham at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Ramp for Train Access YES Yes
-
Accessible Taxis
Accessible taxis are available to book
- Customer Help Point On platform
- Helpline No
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
*Helpline closed on Christmas Day
- Accessible Taxis No
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
-
Accesible Ticket Machine
In the booking hall
-
Booking Office Counter
There are standing height and wheelchair height ticket counters available.
-
Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
-
National Key Toilets
Platform 1&2 - Available during staffing hours. This toilet is stoma friendly.
-
Step Free Access
This is a category A station. There is step free access to the booking hall from Railway Street. There is step free access via lifts down to all platforms from the booking hall.
If you are in need of assistance, you may request step free access towards London (Platform 1) from the car park and away from London (Platform 2) from the car park.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Bus information
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CTM.pdf)
- Bus Service: Availability YES Yes
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
downside car park
- Sheltered YES Yes
- Spaces 30
-
Note
You may leave your cycle in the rack provided however you do so at your own risk.
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Wi-Fi Find WiFi Hotspots around Chatham station (http://btopenzone.hotspot-directory.com)
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Parking Details
-
Restrooms
- Baby Change YES Yes
-
Toilets Note
Platform 1 & 2 - Available during staffing hours
- Toilets YES Yes
-
Station Location & Directions
- Latitude 51.38037808
- Longitude 0.521158168
-
Station Information
- ATM YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Trolley No
- Waiting Room YES Yes
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Lost Property Number 0345 322 7021
- Baby Change YES Yes
- Station Buffet YES Yes
- Showers No
- Wifi No
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note Station front entrance
- Penalty Fares SE
- Pre-Purchase Collection YES Yes
-
Smartcard Notes
www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed southeastern ticket offices.">Smartcard Issued: Yes
Smartcard Validator: YesSeasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
-
Taxi Information
- Note station forecourt
- Availability YES Yes
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:50 to 20:00
Saturday - 06:20 to 20:00
Sunday - 07:10 to 19:00
-
Ticket Office Hours
Monday - Friday - 05:50 to 20:00
-
Other transportation
-
Rail Replacement Services
Bus stop B in the bus interchange, to the right of the station entrance
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.