Charing Cross (Glasgow) Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Taxis No
  • First Class Lounge No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Impaired Access Staff Help Hours Saturday - 06:00 to 23:20
    Sunday - 08:20 to 23:20
  • Helpline No
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Ticket gates to all platforms

  • Step Free Access

    This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office

    Please take care when boarding/alighting the train at platform 1 and 2, as the stepping distance between the train and the platform may be more prominent than at other platforms.

    
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station
  • Accessible Public Telephones YES Yes
  • Help Points YES Yes
  • Impared Access Ticket Gate YES Yes
  • Induction Loop No
  • Wheel chairs Available No
  • Helpline Contact Details

    Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

    
    

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

• Cycle Storage
  • Cycle Hire: Note Gear of Glasgow www.gearbikes.com NextBike cycle hire is available close to the station.
  • Sheltered No
  • Availability YES Yes
  • Closed Circuit TV No
  • Spaces 10
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone YES Yes

• Restrooms
  • Toilets YES Yes
  • Toilets Note

    As part of our COVID-19 response, the toilets are opened upon request. The toilets are located on the Concourse. Radar - National Key Scheme

  • Baby Change No

• Station Information
  • Bureau De Change No
  • Post Box No
  • Shops YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Number 03301 092 833
  • ATM YES Yes
  • Baby Change No
  • Lost Property YES Yes
  • Seated Area YES Yes
  • Lost Property Phone number: 03301 092 833
    
    Operator Name: Scot Rail Lost Property Information
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note title=Email ScotRail Customer Relations mailto:[email protected]@scotrail.co.uk
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Subway/transit
  • Metro: Availability No

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 23:20
    Saturday - 06:00 to 23:20
    Sunday - 08:20 to 23:30

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Penalty Fares SR
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    
  • Ticket Machine YES Yes

• Taxi Information
  • Availability YES Yes
  • Note visit www.traintaxi.co.uk for details of taxis available for hire

• Station Location & Directions
  • Latitude 55.86466734
  • Longitude -4.269812977

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Buses pick up/drop off from Elmbank Gardens to the left of the station entrance.

    Please click the link below for the exact bus pick up location:-

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