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Chalkwell Train Station

Chalkwell Train Station

Chalkwell

Chalkwell station

The Ridgeway
Chalkwell
Essex
SS0 8PX

Ticket office opening hours:

Monday - Friday - 05:15 to 19:45
Saturday - 06:40 to 16:15
Sunday - 07:45 to 15:30

GET DIRECTIONS

Chalkwell at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 19:00
    • Booking Office Counter

      Customer Service Staff

    • Helpline YES Yes
    • Helpline Contact Details

      03457 44 44 22


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      Outside front of station

    • National Key Toilets

      Access must be requested at the ticket office window.

    • Step Free Access

      Step free access is not available to either platform at this station


      Coverage: no Part Of Station
    • Step Free Access Coverage No Part of Station
  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CHW.pdf)
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Outside station entrance

    • Note

      Stands are owned and maintained by council

    • Sheltered No
    • Spaces 50
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Mail and Express Services

    • Post Box: Note

      To front of station

  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
    • Telephone: Usage Type Cards
  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      Toilets are located on Platforms 1&2.

      Access to the National key toilets must be requested at the Ticket Office window.

  • Station Location & Directions

    • Latitude 51.538722717
    • Longitude 0.6706052576
  • Station Information

    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property Phone number: 03457 44 44 22

      Operator Name: Operated by c2c
    • Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
    • Customer Service Note Monday - Friday, 08:00 - 20:00Saturday - Sunday, 09:00 - 16:00 Public Holidays, 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) [email protected]
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Note Closed Christmas Day and Boxing Day
    • Lost Property Number 03457 44 44 22
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 05:15 to 19:45
      Saturday - 06:40 to 16:15
      Sunday - 07:45 to 15:30
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares CC
    • Smartcard Notes http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

      ">Smartcard Issued: No
      Smartcard Validator: Yes

      For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

  • Taxi Information

    • Availability YES Yes
    • Note Outside front of station 
  • Other transportation

    • Rail Replacement Services

      Rail Replacement buses will call at the station entrance at stop A and B.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.