Chadwell Heath

• YES Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Customer Help Point Help point on the gateline and on platform 3
  • Helpline YES Yes
  • Helpline Contact Details 0343 222 2000
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets The National key toilets are located inside the Booking Hall (to be commissioned soon); these toilets are operated by a radar key.
  • Step Free Access

    Step free from street to platform

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help Staff are available to give assistance from the first to the last train

• Restrooms
  • Toilets No
  • Baby Change No
  • Toilets Note The National key toilets are located inside the Booking Hall.

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:10 to 19:40
    Saturday - 07:10 to 19:00
    Sunday - 08:10 to 15:40

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03432221234
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note line-height: 20px;0343 222 1234
  • Lost Property Number 03432221234
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.568044268
  • Longitude 0.1289703577

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Cycle stands on platform 3

  • Sheltered YES Yes
  • Spaces 20
  • Type Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/static/documents/content/Chadwell%20Heath%20TFL%20Rail%20QR.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services Rail replacement bus services will depart from:

    Wangeu Road, Bus Stop F, for both Westbound and Eastbound services