Chadwell Heath Train Station
Chadwell Heath Train Station
Chadwell Heath
Chadwell Heath station
Station Road
Chadwell Heath
Greater London
RM6 4BU
Ticket office opening hours:
Monday - Friday - 06:10 to 19:40
Saturday - 06:10 to 19:00
Sunday - 08:10 to 15:40
Chadwell Heath at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Customer Help Point Help point on the gateline and on platform 3
- Helpline No
-
Helpline Contact Details
0343 222 1234
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Access Ticket Gate
Chadwell Heath has a Secure Station accreditation.
-
National Key Toilets
An accessible toilet is located inside the Ticket Hall.
-
Step Free Access
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4.
- Wheelchairs available from first to last train.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Staff are available to assist from the first to last train.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/static/documents/content/Chadwell%20Heath%20TFL%20Rail%20QR.pdf)
-
Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
-
Location
Cycle stands on platform 3
- Sheltered YES Yes
- Spaces No
- Type Racks
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
Ticket Hall
-
Station Location & Directions
- Latitude 51.568044268
- Longitude 0.1289703577
-
Station Seating Areas
-
Seated Area: Note
Waiting Room located Platform 3
Waiting Shelters located on both Platform 3&4
Some covered seats available under canopy on Platform 3
-
Seated Area: Note
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
-
Lost Property
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Operator Name: Tf L Lost property - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note line-height: 20px;0343 222 1234
- Lost Property Number 0343 222 1234
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:10 to 19:40
Saturday - 06:10 to 19:00
Sunday - 08:10 to 15:40
-
Ticket Office Hours
Monday - Friday - 06:10 to 19:40
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
-
Oyster Notes
Oyster cards can only be purchased at the ticket machine.
Zone 5
- Penalty Fares LE
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: NoTravelling with Contactless is available
-
Other transportation
-
Rail Replacement Services
Rail replacement bus services will depart from:
Wangey Road, Bus Stop F, for both Westbound and Eastbound services
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/b5 Xhaocf6n S K44q C Vz Ih T/7cf9a9c6c779fc0dce035ec9837d7bb8/ C R L-089-091- D R- H- Chadwell- Heath.pdf
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.