Cathays Train Station
Cathays Train Station
Cathays
Cathays station
Plas-y-Parc
Cardiff
Cardiff
CF10 3LU
Ticket office opening hours:
no information
Cathays at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Ramp for Train Access YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Customer Help Point On the Pontypridd bound platform.
- Helpline YES Yes
- Helpline Contact URL https://www.nationalrail.co.uk/
- Staff Help
- Accessible Taxis No
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Wheel chairs Available No
-
Accesible Ticket Machine
The ticket machine(s) take cash, and major debit and credit cards.
The machine on the Cardiff-bound platform is only available during staffing hours.
The machine on the Pontypridd-bound platform is available all the time.
- Booking Office Counter
-
Helpline Contact Details
03333 211202
-
Step Free Access
Category B2.
While both platforms are step-free, there is no facility for wheelchair users, mobility scooter users or persons with reduced mobility to cross between Platform 1 and 2 due to a steep footbridge. Customers who have travelled from the Valleys and wish to access the University or the Civic Centre are advised to travel to Queen Street station, change onto a North-bound service and alight at Cathays on the return service.
Coverage: partial Station - Step Free Access Coverage No Part of Station
-
Bus information
- Bus Service: Note The nearest bus stop is on Park Place
- Bus Service: Availability YES Yes
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
15 Sheffield stands providing for up to 30 bicycles in an area, located to the south of the footbridge which crosses the railway.
- Sheltered No
- Spaces 30
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Wi-Fi Find WiFi Hotspots around Cathays station (http://btopenzone.hotspot-directory.com )
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Baby Change No
- Toilets No
-
Station Location & Directions
- Latitude 51.48890064
- Longitude -3.178693049
-
Station Information
- ATM No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Trolley No
- Waiting Room No
-
Lost Property
transport for wales">Phone number: 03333 211 202
Operator Name: Transport for Wales - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Lost Property Number 03333 211 202
- Baby Change No
- Station Buffet No
- Showers No
- Wifi No
- Information Systems DepartureScreensArrivalScreens
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note Entrance to Pontypridd bound platform.
- Penalty Fares AW
- Pre-Purchase Collection YES Yes
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesLoad a pre-purchased season ticket onto a Smartcard using the Smartcard validator or the ticket vending machine.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Other transportation
-
Rail Replacement Services
The rail replacement bus stop is on Park Place, near the Student Union.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.