Cambridge Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Customer Help Point Help point located on platforms 7/8.
  • Impared Access Ticket Gate

    Cambridge station has Secure Station Acreditation

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Sunday - open 24h
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Helpline YES Yes
  • Helpline Contact Details 0800 028 28 78
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 08:00 - 20:00
    
  • Step Free Access

    This station has step free access to all platforms. Platforms 7and 8 accessible via lifts.

    This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is on Platform 1.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help Assistance is provided by station staff during the hours of train service operation. Booking is recommended

• Parking
  • Car Hire: Note Hertz Rentacar
  • Car Parking Details Parking 1:
    Email: [email protected]
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 374
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £12.50
    Weekly: £48.00
    Monthly: £228.00
    ThreeMonthly: £650.00
    SixMonthly: N/A
    Annual: £2275.00
    Saturday: £12.50
    Sunday: £12.50
    
    Number Accessible Spaces: 14
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk
    
    Parking 2:
    Phone number: 0845 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Premium Bay
    Spaces: 12
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: £2850.00
    Saturday: N/A
    Sunday: N/A
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:10 to 23:00
    Saturday - 05:10 to 23:00
    Sunday - 07:00 to 22:55

• Station Location & Directions
  • Latitude 52.1945746
  • Longitude 0.137554552

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platform 4. The accessible toilets are on platform 4

• Rental Car
  • Availability YES Yes
  • Note Hertz Rentacar

• Taxi Information
  • Availability YES Yes
  • Note in front of station

• Dining and Shopping
  • Dining & Shopping: Station Buffet YES Yes
  • Dining & Shopping: Shops YES Yes

• Mail and Express Services
  • Post Box: Note

    Nearest post box is on Station Square at the front of the station

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Cycle hire available 7 days a week from Rutland Cycling, located next to the CyclePoint bike park.  Adults and kids bikes, child seats, trailers and helmets available. For more info and to book online, go to www.rutlandcycling.com/hire (http://www.rutlandcycling.com/hire)
  • Location Cycle point is by the Car Park
  • Sheltered YES Yes
  • Spaces 2850
  • Type
    Stands
    Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Stagecoach operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent Citi routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/about/east (http://www.stagecoachbus.com/about/east) Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info (http://www.plusbus.info/)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: Phone Phone number: 01223 307125
    
    Operator Name: Available at ' Station Cycles' (located in long stay car park)
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Oyster Notes

    Oyster cards are not valid at this station

  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

• Station Information
  • Post Box No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Staffing Level YES Yes
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 0345 600 7245
    
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day.
  • Lost Property Note Lost property phone line service
  • Lost Property Number 0345 600 7245

• Phones, Internet & Wi-fi
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Rail replacement buses depart from the front of the station