Caerphilly Train Station
Caerphilly Train Station
Caerphilly
Caerphilly station
Station Road
Caerphilly
Caerphilly
CF83 1JR
Ticket office opening hours:
Monday - Friday - 06:00 to 18:00
Saturday - 07:30 to 18:00
Sunday
Caerphilly at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
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Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Accesible Ticket Machine
The ticket machine(s) take cash, and major debit and credit cards.
- Customer Help Point Ticket office for advice only
- Helpline YES Yes
-
Helpline Contact Details
03333 211202
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Step Free Access
Category B2.
Platform 1 (for Cardiff) has level access.
Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Staff Help
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
5 Sheffield stands providing parking for up to ten bicycles are located in a shelter near the station entrance to the Cardiff direction, southbound, platform.
2 Sheffield stands providing parking for up to 4 bicycles are located in a Voyager Shelter on platform 3 - ie northbound platform
-
Note
5 hoops
- Sheltered YES Yes
- Spaces 14
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Caerphilly station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Coins
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Parking
-
Car Parking Details
Email: [email protected]
Phone number: 03333 211 202
Operator Name: Transport for Wales/ Caerphilly County Borough Council
Name: Station Car Park
Spaces: 222
Free: true
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Monday - Friday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Email: [email protected]
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 51.57157215
- Longitude -3.218492147
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
transport for wales">Phone number: 03333 211 202
Operator Name: Transport for Wales - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Information Systems DepartureScreensArrivalScreens
- Lost Property Number 03333 211 202
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 18:00
Saturday - 07:30 to 18:00
Sunday
-
Ticket Office Hours
Monday - Friday - 06:00 to 18:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
-
Penalty Fares
Train Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy -
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesLoad a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
-
Taxi Information
- Availability YES Yes
- Note Taxi rank within 100m and clearly signposted
-
Other transportation
-
Rail Replacement Services
The rail replacement bus stop is Bay 8 at the bus stand outside the front of the station.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.