Butlers Lane Train Station

• YES Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access No
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
  • Impaired Access Staff Help Hours Mon - to
    Friday - 07:00 to 21:00
    Saturday - 08:00 to 19:00
    Sunday - 11:00 to 15:00
  • Accessible Taxis

    Accessible taxis are not available

  • Booking Office Counter

    staff will come out

  • Customer Help Point Both platforms
  • Helpline YES Yes
  • Helpline Contact Details 0800 0248998
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
    
  • Step Free Access

    Access to platforms via separate entrances from road overbridge. 25 stepsdown to Lichfield platform. 35 steps down to Birmingham platform.

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Mon - to
    Friday - 07:00 to 21:00
    Saturday - 08:00 to 19:00
    Sunday - 11:00 to 15:00

• Station Location & Directions
  • Latitude 52.59248151
  • Longitude -1.838014434

• Restrooms
  • Toilets No
  • Baby Change No
  • Toilets Note N/A

• Cycle Storage
  • Sheltered no
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Spaces 4
  • Type Stands

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Butlers Lane station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BUL.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Post Box No
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039 . lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Butlers Lane is acredited by the Secure Station Scheme**  
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level No

• Taxi Information
  • Availability YES Yes
  • Note Sutton Radio 0121 311 1113 Parkers 0121 355 6969

• Other transportation
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from the public bus stops on A5127 Lichfield Rd, outside The Butlers Arms Public House.

    Please check the destination of the vehicle before boarding.