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Bury St Edmunds Train Station

Bury St Edmunds

Bury St Edmunds station
Station Hill
Bury St Edmunds
Suffolk
IP32 6AD

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Ticket office opening hours:

Monday - Friday - 05:45 to 18:15
Saturday - 06:50 to 17:30
Sunday - 08:15 to 16:00

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 05:45 to 18:15
      Saturday - 06:50 to 17:30
      Sunday - 08:15 to 16:00
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help points available on the concourse, and on platforms 1 and 2.
    • Helpline YES Yes
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access

      This station has step free access to both platforms via lifts.

      This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the ticket office.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help Assistance at this station is provided by station staff during operational hours or an onboard member of staff during train operating hours. Booking is recommended
    • Helpline Open Note 08:00 - 20:00
  • Restrooms
    • Toilets YES Yes
    • Baby Change No
    • Toilets Note The toilets including the accessible (radar key) toilets are located on Platform 2. They are open during staffing hours only
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:45 to 18:15
      Saturday - 06:50 to 17:30
      Sunday - 08:15 to 16:00
  • Station Information
    • ATM YES Yes
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day.
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 52.25377846
    • Longitude 0.713310161
  • Parking
    • Car Parking Details Email: [email protected]

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 23
      Charges:
      Off-peak: N/A
      PerHour: £1.00
      Daily: £4.20
      Weekly: £16.00
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A

      Number Accessible Spaces: 2
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Bury St Edmunds station (http://btwifi.com/find)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      At station entrance and on both platforms

    • Sheltered YES Yes
    • Spaces 24
    • Type
      Compound
      Lockers
      Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Bury St Edmunds is a PlusBus location click here (http://www.plusbus.info/sites/default/files/pdfs/Bury St Edmunds.pdf) to see the PlusBus map
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Substitute bus services stop at the Bus stop on station forecourt

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