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Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

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Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here.

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Last updated 20:43 pm, Tuesday 18/06

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Bury St Edmunds

Bury St Edmunds

Bury St Edmunds station
Station Hill
Bury St Edmunds
Suffolk
IP32 6AD

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:45 to 18:15
Saturday - 06:50 to 17:30
Sunday - 08:15 to 16:00

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help points available on the concourse, and on platforms 1 and 2.
    • Helpline YES Yes
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access

      via lift


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

  • Restrooms
    • Toilets YES Yes
    • Baby Change No
    • Toilets Note The toilets including the accessible (radar key) toilets are located on Platform 2. They are open during staffing hours only
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:45 to 18:15
      Saturday - 06:50 to 17:30
      Sunday - 08:15 to 16:00
  • Station Information
    • ATM YES Yes
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day.
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 52.25377846
    • Longitude 0.713310161
  • Parking
    • Car Parking Details Email: [email protected]

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 23
      Charges:
      Off-peak: N/A
      PerHour: £1.00
      Daily: £4.20
      Weekly: £16.00
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A

      Number Accessible Spaces: 2
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Bury St Edmunds station (http://btwifi.com/find)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      At station entrance and on both platforms

    • Sheltered YES Yes
    • Spaces 24
    • Type
      Compound
      Lockers
      Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Bury St Edmunds is a PlusBus location click here (http://www.plusbus.info/sites/default/files/pdfs/Bury St Edmunds.pdf) to see the PlusBus map
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Substitute bus services stop at the Bus stop on station forecourt

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