Burnham-on-Crouch Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Staff Help

    Station staffed part-time only - Trains of 12 carriages operate with a guard who can provide assistance , trains with 8/4 as Driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance. Booking is recommended

  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:30 to 11:00
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Customer Help Point Help point on platform 1
  • Helpline 1
  • Helpline Contact Details

    0800 028 28 78

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    08:00 - 20:00

    
    
  • Step Free Access

    Single platform station. This station has step free access from the carpark to platform.

    This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is the platform.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

     Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room 1
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.63366373
  • Longitude 0.814045173

• Restrooms
  • Toilets No
  • Baby Change No

• Parking
  • Car Parking Details Email: [email protected]
    Phone number: 0345 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 106
    Charges:
    PerHour: £1.00
    Weekly: £14.00
    Monthly: £55.00
    ThreeMonthly: £156.00
    Annual: £546.00
    
    Number Accessible Spaces: 1
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk

• Cycle Storage
  • Availability 1
  • Closed Circuit TV No
  • Location

    Station platform entrance

  • Sheltered No
  • Spaces 10
  • Type Stands

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Burnham-on-Crouch station (http://btwifi.com/find)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:30 to 11:00

• Other transportation
  • Rail Replacement Services

    Substitute bus services stop in station car park