Burgess Hill Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 05:14 to 01:15
    Saturday - 05:14 to 01:15
    Sunday - 05:50 to 01:10
  • Accesible Ticket Machine All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
  • Helpline 1
  • Helpline Contact Details If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in both car parks
  • Step Free Access

    This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free route between platforms via the street, steep in places (approx. 300 metres and gradient shallower than 1:10).
    
    Assistance Meeting Point is the Ticket Office.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.

  • Helpline Open Note The assisted helpline is not available on Christmas Day.
    

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:10 to 19:35
    Saturday - 06:40 to 20:05
    Sunday - 09:00 to 16:35

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room
  • Lost Property
    Operator Name: Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 50.95361465
  • Longitude -0.127769062

• Parking
  • Car Parking Details Phone number: 01895 262122
    
    Operator Name: A P C O A Parking U K
    Name: Station Car Park
    Spaces: 141
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £4.20
    Weekly: £18.90
    Monthly: £67.00
    ThreeMonthly: £184.20
    SixMonthly: N/A
    Annual: £662.10
    Saturday: £4.20
    Sunday: £2.25
    
    Number Accessible Spaces: 5
    Accessible Spaces Note:

    Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

    
    Cctv: No
    Url: https://www.southernrailway.com/travel-information/plan-your-journey/car-parking

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around this station (https://www.o2wifi.co.uk/hotspot/)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location Station front
  • Note Cycles are left at owners risk. Abandoned cycles may be removed.
  • Spaces 64
  • Type YES

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BUG.pdf).

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note YES