Buckenham Train Station
Buckenham Train Station
Buckenham
Buckenham station
Station Road
Buckenham
Norfolk
NR13 4HW
Ticket office opening hours:
no information
Buckenham at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines No
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Helpline 1
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
08:00 - 20:00
- Step Free Access
- Step Free Access Coverage Whole Station
-
Staff Help
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By using one of the two Help Points at this station
Assistance meeting point is on the platform.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability 1
- Closed Circuit TV No
-
Location
There are two cycle stands on Platform 1 (for trains towards Great Yarmouth and Lowestoft), just beyond the old station building.
- Sheltered No
- Spaces 4
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Buckenham station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 52.59776177
- Longitude 1.47033814
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property 1
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection No
- Ticket Machine No
- Penalty Fares LE
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Other transportation
-
Rail Replacement Services
Rail replacement bus services do not serve this station. Customers are advised to use either Brundall or Cantley stations for rail replacement services.
-
Rail Replacement Services
Local Information
Local Information
- {{item.label}}
FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.