Brockenhurst Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Impaired Accessible Booking Office Counter YES Yes
  • Induction Loop YES Yes
  • Customer Help Point Customer Help points are located on every platform
  • National Key Toilets

    Accessible toilets are located on Platform 1+2. 

  • Staff Help

    Staff help available until 22:00 daily

  • Accessible Public Telephones No
  • Accessible Taxis No
  • Help Points YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 05:45 to 22:00
    Saturday - 06:15 to 22:00
    Sunday - 07:30 to 22:00
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Helpline 1
  • Helpline Contact Details 0800 5282100
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
    
  • Step Free Access

    Step-free category B1 station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Lifts to all platforms from Ticket Office entrance. No lift access to or from entrance and exit on the other side.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BCU.pdf)

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on all the platforms. Toilets on Platforms 1/2 are open 06:00 - 21:00, and toilets on Platforms 3/4 are open 06:00 - 17:00. The National key toilets are located on Platforms 1/2; these toilets are operated by a radar key. A radar key is available from station staff upon request.

• Parking
  • Car Parking Details

    Weekend tickets available after 1000 Fridays £8.30

    Off Peak from 1000 Monday to Friday

    
    
    Name: Station Car Park
    Spaces: 240
    Charges:
    Off-peak: £4.00
    PerHour: N/A
    Daily: £8.10
    Weekly: £39.30
    Monthly: £98.90
    ThreeMonthly: £296.70
    SixMonthly: N/A
    Annual: £1069.00
    Saturday: £3.50
    Sunday: £3.50
    Note:

    Bank Holiday £3.50 

    
    
    Number Accessible Spaces: 4
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note Located near to both station entrances
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Brockenhurst ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:55 to 19:30
    Saturday - 06:30 to 19:30
    Sunday - 08:35 to 18:30

• Station Information
  • Baby Change YES Yes
  • Post Box No
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • ATM No
  • Bureau De Change No
  • Lost Property 1
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room 1
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 50.81682895
  • Longitude -1.573542545

• Phones, Internet & Wi-fi
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone No
  • Web Kiosk: Available No

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Cyclexperience Bicycle Hire www.newforestcyclehire.co.uk/ (http://www.newforestcyclehire.co.uk/) Brockenhurst Station Brockenhurst HAMPSHIRE SO42 7TW
  • Sheltered YES Yes
  • Spaces 122
  • Type
    Stands
    Wheel Racks

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Station forecourt, ticket office entrance.