Broadstairs Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Friday - 06:15 to 19:30
    Saturday - 06:15 to 19:30
    Sunday - 08:10 to 15:40
  • Accessible Taxis

    Accessible taxis are available to book

  • Accesible Ticket Machine

    Station forecourt

  • Booking Office Counter

    The ticket counter can be adjusted by the operator to suit either standing or wheelchair users height.

  • Customer Help Point On platform
  • Helpline No
  • Helpline Contact Details

    0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    Platform 2 - Available during staffing hours

  • Nearest Stations with Facilities MAR
  • Step Free Access

    Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 from main entrance for services towards Ramsgate. Step free access to platform 2 via side entrance from ramp off The Broadway.  Step free interchange between platforms via road and steep paths in excess of 400 metres. Stepped access within station via the footbridge.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Helpline Open Note

    *Helpline closed on Christmas Day

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    Platform 2 - Available during staffing hours

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note On way in to access trains
  • Penalty Fares SE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

     Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:15 to 19:30
    Saturday - 06:15 to 19:30
    Sunday - 08:10 to 15:40

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 0345 322 7021
    
    Operator Name: Southeastern Customer Services
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note 0345 322 7021
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 0345 322 7021
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.36068061
  • Longitude 1.433579788

• Parking
  • Car Parking Details

    From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

    
    Email: [email protected]
    Phone number: 0330 333 9232
    
    Operator Name: A P C O A Parking
    Name: Station Car Park
    Spaces: 39
    Charges:
    Off-peak: £3.80
    Daily: £4.20
    Weekly: £17.60
    Monthly: £59.50
    ThreeMonthly: £178.60
    SixMonthly: £359.50
    Annual: £645.00
    Saturday: £3.20
    Sunday: £3.50
    Note:

    From 1st June - new off peak evening rate (after 18:00) - £1.50

    
    
    Number Accessible Spaces: 2
    Accessible Spaces Note:

    Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

    
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Broadstairs station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Location

    upside

  • Note

    You may leave your cycle in the rack provided however you do so at your own risk.

  • Sheltered YES Yes
  • Spaces 22
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BSR.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note There is a taxi rank near the station entrance.

• Other transportation
  • Rail Replacement Services

    Towards Ramsgate: High Street bus stop opposite the convenience store. (what 3 words: roof.during.fall)

    Towards Margate: High Street bus stop outside the convenience store. (what 3 words: little.sprint.cake)