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Bristol Parkway Train Station

Bristol Parkway Train Station

Bristol Parkway

Bristol Parkway station

Station Approach Road
off Hatchet Road
Stoke Gifford
Bristol, City of
BS34 8PU

Ticket office opening hours:

Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 18:00
Sunday - 08:30 to 19:00

GET DIRECTIONS

Bristol Parkway at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Friday - 04:30 to 01:45
      Saturday - 05:00 to 01:15
      Sunday - 05:30 to 01:45
    • Accessible Taxis

      Accessible taxis are available
    • Accesible Ticket Machine

      Accessible ticket machines are located at the station entrance by the ticket office.
    • Booking Office Counter

      Low-level accessible counter is available, all booking office counters have hearing loop fitted.
    • Helpline No
    • Helpline Contact Details

      08001 971 329 or 18001 0800 197 1329 (Textphone)
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.
    • National Key Toilets

      The toilets are located on the Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
    • Step Free Access

      Step free Category A station - This station has step-free access to all the platforms via lifts from the main station entrance.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Meeting point: Gateline.

  • Airport

    • Availability YES Yes
    • Note Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/

  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BPW.pdf)

  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Front of station
    • Note

      Situated in the under ground car park. Please note Cycles can be carried on our trains free of charge.
    • Sheltered YES Yes
    • Spaces 156
    • Type
      Stands
      Racks

  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes

  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
    • Telephone: Usage Type Cards And Coins

  • Parking

    • Car Parking Details car parking at this station.



      address:
      stoke gifford
      bristol parkway
      bristol
      avon
      bs34 8pu

      name: station car park
      spaces: 1140
      number accessible spaces: 0
      accessible car park equipment: yes
      accessible car park equipment note:

      accessible ticket machine is available at the car park. step free access from the car park to the station via a lift.


      cctv: no
      open:
      monday - friday - open 24h
      saturday - open 24h
      sunday - open 24h
      ">

      Find out more about car parking at this station.



      Address:
      Stoke Gifford
      Bristol Parkway
      Bristol
      Avon
      BS34 8PU

      Name: Station Car Park
      Spaces: 1140
      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Accessible Car Park Equipment Note:

      Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.


      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h

  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes

  • Station Location & Directions

    • Latitude 51.51383574
    • Longitude -2.542659527

  • Station Information

    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property No
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
    • Staffing Level YES Yes

  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:00 to 20:00
      Saturday - 07:00 to 18:00
      Sunday - 08:30 to 19:00

  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note In ticket hall/first floor.
    • Penalty Fares
      Train Operator: GW
      Url: https://www.gwr.com/help-and-support/penalties-and-enforcements
    • Smartcard Notes

      more information at www.gwr.com/your-tickets/smart-tickets

      ">Smartcard Issued: Yes
      Smartcard Validator: Yes

      Smart ticketing is the easy way to buy your train tickets. There"?s no paper to worry about, so you can skip any queues at the station.

      More information at www.gwr.com/your-tickets/smart-tickets

  • Taxi Information

    • Availability YES Yes
    • Note Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

  • Other transportation

    • Rail Replacement Services

      Front of the station, or as directed by signs.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.