Brentford Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Impaired Accessible Booking Office Counter No
  • Induction Loop No
  • Customer Help Point Customer Help points are located on every platform
  • National Key Toilets The National key toilets are located in the Booking Hall on Platform 2; these toilets are operated by a radar key.
  • Accessible Public Telephones No
  • Accessible Taxis No
  • Help Points YES Yes
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Helpline YES Yes
  • Helpline Contact Details 0800 5282100
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
    
  • Step Free Access Step-free category A Station. Level access from either side of station. Lifts between platforms or alternative step-free route via street (under 400m)
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BFD.pdf)

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note The toilets are located on Platform 2. The National key toilets are located in the Booking Hall on Platform 2; these toilets are operated by a radar key.

• Parking
  • Car Parking Details

    Off Peak from 1600 Monday to Friday

    
    Phone number: 0345 6000 650
    
    Name: Station Car Park
    Spaces: 18
    Charges:
    Off-peak: £2.00
    PerHour: N/A
    Daily: £4.70
    Weekly: £23.50
    Monthly: £61.90
    ThreeMonthly: £185.70
    SixMonthly: N/A
    Annual: £630.00
    Saturday: £0.00
    Sunday: £0.00
    Note:

    Bank Holiday FREE 

    
    
    Number Accessible Spaces: 3
    Accessible Spaces Note: Parking is chargeable for all vehicles
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note On platform 1(London direction)
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Brentford ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons. 

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:30 to 10:30
    Saturday
    Sunday

• Station Information
  • Baby Change No
  • Post Box No
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • ATM No
  • Bureau De Change No
  • Lost Property YES Yes
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.48785748
  • Longitude -0.309064381

• Phones, Internet & Wi-fi
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Brentford station

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Platform 1 and car park

  • Sheltered YES Yes
  • Spaces 66
  • Type Wheel Racks

• Other transportation
  • Rail Replacement Services

    To Hounslow: Boston Manor Road (A3002) Bus Stop SK

    To Kew Bridge: Boston Manor Road (A3002) Bus Stop SM