Brentford Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Customer Help Point Customer Help points are located on every platform
  • Helpline 1
  • Helpline Contact Details

    0800 5282100

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    24 hours a day, except Christmas Day and Boxing Day

    
    
  • National Key Toilets

    The National key toilets are located in the Booking Hall on Platform 2; these toilets are operated by a radar key.

  • Step Free Access

    Step-free category A Station. Level access from either side of station. Lifts between platforms or alternative step-free route via street (under 400m)

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Parking
  • Car Parking Details

    Off Peak from 1600 Monday to Friday

    
    Phone number: 0345 6000 650
    
    Name: Station Car Park
    Spaces: 18
    Charges:
    Daily: £4.70
    Weekly: £23.50
    Monthly: £61.90
    ThreeMonthly: £185.70
    Annual: £630.00
    Saturday: £0.00
    Sunday: £0.00
    Note:

    Bank Holiday FREE

    
    
    Number Accessible Spaces: 3
    Accessible Spaces Note:

    Parking is chargeable for all vehicles

    
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note On platform 1(London direction)
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Brentford ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:30 to 10:30
    Saturday
    Sunday

• Station Location & Directions
  • Latitude 51.48785748
  • Longitude -0.309064381

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located on Platform 2. The National key toilets are located in the Booking Hall on Platform 2; these toilets are operated by a radar key.

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Brentford station
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    Platform 1 and car park

  • Sheltered YES Yes
  • Spaces 66
  • Type Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BFD.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room
  • Staffing Level YES Yes

• Other transportation
  • Rail Replacement Services

    To Hounslow: Boston Manor Road (A3002) Bus Stop SK

    To Kew Bridge: Boston Manor Road (A3002) Bus Stop SM