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Standalone QTT

Box Hill & Westhumble Train Station

What are Box Hill & Westhumble train station's opening hours?

Box Hill & Westhumble station opening hours are:

no information


Ticket office opening hours:

no information

Box Hill & Westhumble

Box Hill & Westhumble station
Westhumble Street
Westhumble
Surrey
RH5 6BT

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Ticket office opening hours:

no information

  • NO Waiting room
  • YES Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis
    • First Class Lounge
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access No
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday
      Saturday
      Sunday
    • Accesible Ticket Machine

      All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

    • Helpline 1
    • Helpline Contact Details

      If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      The assisted helpline is not available on Christmas Day.


    • Impared Mobility Set Down

      Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park

    • National Key Toilets

      No

    • Step Free Access

      This is a Category B3 Station - Step free access to platform 2 (to Dorking) only. Footbridge with steps to platform 1 (to London).

      Assistance Meeting Point is the Help Point.


      Coverage: partial Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.

      Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

      If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

      • pressing the 'emergency & assisted travel' Help Point button
      • calling us on the freephone number 0808 168 1238
      • texting us on 07970 511077

      We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

      Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

  • Restrooms
    • Toilets No
    • Baby Change No
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Oyster Notes

      Oyster cannot be used at this station.

    • Penalty Fares SN
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes

      For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard

  • Subway/transit
    • Metro: Availability No
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property 1
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room
    • Lost Property
      Operator Name: Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.25400939
    • Longitude -0.328478447
  • Parking
    • Car Parking Details Phone number: 01895 262122

      Operator Name: A P C O A Parking U K
      Name: Station Car Park
      Spaces: 16
      Free: true
      Number Accessible Spaces: 1
      Accessible Spaces Note:

      Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.


      Accessible Car Park Equipment: No
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.southernrailway.com/travel-information/plan-your-journey/car-parking
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around this station (https://www.o2wifi.co.uk/hotspot/)
    • Telephone: Usage Type Cards
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability 1
    • Closed Circuit TV YES Yes
    • Location

      Platform 1

    • Note

      Cycles are left at owners risk. Abandoned cycles may be removed.

    • Sheltered No
    • Spaces 8
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BXW.pdf).
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note YES
  • Other transportation
    • Rail Replacement Services

      The rail replacement bus stop location is shown on the "Rail Replacement Bus Map", located in the map section below.

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