Bourne End

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Friday - 06:15 to 13:15
    Saturday - 07:15 to 14:15
    Sunday
  • Accessible Taxis Accessible taxis are available
  • Helpline No
  • National Key Toilets The National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: RADAR Key Company, 11 Church Street Exmouth EX8 1PE. Tel: 01395 265543.   Fax: 01395 222088. Email: [email protected]
  • Step Free Access Step free access from highway to ticket office and platforms
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.Please note this station is staffed part time only.

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:15 to 13:15
    Saturday - 07:15 to 14:15
    Sunday

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 03457 000 125
    
    Operator Name: Lost Property enquiries 03457 000 125 (07:00-22:00 every day)
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
  • Lost Property Number 03457 000 125
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.57711651
  • Longitude -0.710471017

• Airport
  • Availability YES Yes
  • Note Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.

• Parking
  • Car Parking Details Phone number: 0345 165 2030
    
    Operator Name: A P C O A Parking ( U K) Limited
    Name: Station Car Park
    Spaces: 61
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £3.80
    Weekly: £17.00
    Monthly: £65.00
    ThreeMonthly: £193.00
    SixMonthly: N/A
    Annual: £656.00
    Saturday: N/A
    Sunday: N/A
    
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Parking is free for valid blue badge holders

    
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.apcoa.co.uk

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Platform entrance
  • Note Facilities for 10 cycles.Please note cycles can be carried on our trains free of charge.
  • Sheltered YES Yes
  • Spaces 10
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BNE.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Bus Stop outside station to Marlow, Bus stop opposite station to Maidenhead