Bourne End Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Friday - 06:15 to 13:15
    Saturday - 07:15 to 14:15
    Sunday
  • Accessible Taxis

    Accessible taxis are available by contacting local taxi firms

  • Helpline No
  • Helpline Contact Details

    08001 971 329 or 18001 0800 197 1329 (Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    The radar key is available from station staff.

  • Step Free Access

    Step Free Category B1 Station Step free access available to both platforms. Please note that access to the platforms from the adjacent car park is via a short ramp.

    This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Meeting point: Waiting shelter platform 2.

    This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.

• Airport
  • Availability YES Yes
  • Note Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BNE.pdf)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Platform 1

  • Note

    Please note cycles can be carried on our trains free of charge.

  • Sheltered YES Yes
  • Spaces 18
  • Type
    Racks
    Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details Phone number: 0345 165 2030
    
    Address:
    Station Road
    Bourne End
    SL8 5QH
    
    Operator Name: A P C O A Parking ( U K) Limited
    Name: Station Car Park
    Spaces: 50
    Charges:
    Off-peak: £2.90
    Daily: £3.80
    Weekly: £19.00
    Monthly: £70.00
    ThreeMonthly: £210.00
    Annual: £710.00
    Saturday: £2.90
    Sunday: £2.90
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Parking is free for valid blue badge holders

    
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.apcoa.co.uk

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

• Station Location & Directions
  • Latitude 51.57711651
  • Longitude -0.710471017

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:05 to 12:35
    Saturday - 07:05 to 13:35
    Sunday

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

    Smartcard Accepted

• Other transportation
  • Rail Replacement Services

    Bus stops outside station.