Birmingham Snow Hill Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
  • Accessible Taxis

    Accessible taxis are not available

  • Accesible Ticket Machine

    A Ticket Vending Machine is available on the station concourse, by the Ticket Office.

  • Booking Office Counter

    None

  • Helpline YES Yes
  • Helpline Contact Details 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    At station front on Colmore Row.

  • Step Free Access

    Lift access to all platforms. Step free route via Metro and Platform 3 via 2 short ramps and pedestrian level crossing. Escalator available to each island platform.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    If you need assistance from station staff, Please contact West Midlands Railway  Passenger Assist team on: 0800 0248998 We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Mon,Tue,Wed,Thu - 06:00 to 21:00
    Friday - 06:00 to 23:00
    Saturday - 07:00 to 23:00
    Sunday - 08:00 to 20:00

• Subway/transit
  • Metro: Availability YES Yes
  • Metro: Note The Midland Metro (tram) platform is adjacent to Station for services towards Wolverhampton. For details: www.travelmetro.co.uk (http://www.travelmetro.co.uk)  

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Birmingham Snow Hill is accredited by the Secure Station Scheme**
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.48358956
  • Longitude -1.899820964

• Parking
  • Car Parking Details
    Operator Name: Local Council
    Name: Birmingham Snow Hill ( Council Managed)
    Spaces: 800
    Charges:
    Off-peak: £3.00
    PerHour: £1 for 1 hour, £2.10 for 2 hours, £3 for 3 hours, £4.10 for 4 hours, £6.20 for 6 hours
    Daily: £10.80
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: £851.00
    SixMonthly: £1683.00
    Annual: £3003.00
    Saturday: N/A
    Sunday: N/A
    
    Number Accessible Spaces: 6
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Saturday - 06:00 to 23:30
    Sunday - 09:00 to 21:00
    - open 24h
    Saturday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Birmingham Snow Hill station (http://btopenzone.hotspot-directory.com )

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability No
  • Closed Circuit TV No
  • Note

    The nearest station with cycle storage is Birmingham Moor Street.

  • Sheltered no
  • Spaces No

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BSW.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note BBs 0121 693 3333 TOA 0121 427 8888

• Other transportation
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from: Bus Stop SH4, at the front of the station on Colmore Row.