Birmingham Moor Street Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 07:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 05:40 to 00:10
    Saturday - 05:55 to 23:55
    Sunday - 08:50 to 00:10
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

    
    
  • Helpline YES Yes
  • Helpline Contact Details 03456 005 165
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    At the main entrance.

  • Step Free Access

    Flat access to all platforms.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help Staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Next to main ticket office.
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

    Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:40 to 23:00
    Saturday - 06:30 to 23:00
    Sunday - 08:45 to 23:00

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03456 005 165
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03456 005 165
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.479088
  • Longitude -1.89246908

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk Hours FRIDAY
    06:00:00 - 21:30:00
    MONDAY
    06:00:00 - 21:00:00
    SATURDAY
    06:30:00 - 21:30:00
    SUNDAY
    08:30:00 - 21:00:00
    THURSDAY
    06:00:00 - 21:00:00
    TUESDAY
    06:00:00 - 21:00:00
    WEDNESDAY
    06:00:00 - 21:00:00
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Between Platforms 1 and 3 at the south end of the station.
  • Sheltered YES Yes
  • Spaces 28
  • Type Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BMO.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL http://www.chilternrailways.co.uk/lostproperty

• Other transportation
  • Rail Replacement Services

    This station is not usually served by rail replacement buses, due to difficult road access.
    Replacement buses stop at Birmingham Snow Hill station.