Birmingham Moor Street Train Station
Birmingham Moor Street Train Station
Birmingham Moor Street
Birmingham Moor Street station
Queensway
Birmingham
West Midlands
B4 7UL
Ticket office opening hours:
Monday - Friday - 05:40 to 00:10
Saturday - 05:55 to 23:55
Sunday - 08:40 to 00:10
Birmingham Moor Street at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Taxis No
- Induction Loop No
- National Key Toilets YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - 04:55 to 01:00
Saturday - 05:45 to 01:00
Sunday - 07:45 to 00:10 - Helpline YES Yes
-
Helpline Contact Details
03456 005 165
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
Due to a change in road layout at the front of the station, there is no set-down or pick up points for passengers
-
Step Free Access
Step Free Access Category B1. B1 = Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Coverage: partial Station - Step Free Access Coverage Whole Station
- Accessible Public Telephones YES Yes
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Impaired Mobility Set Down No
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 07:00 to 20:00
-
Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
-
Staff Help
Passenger Assistance meeting points:
For platforms 2-4: in front of the booking office on the main concourse.
For Platform 1: as above or at the gateline if you are using the station side entrance from the road to the platform.
Staff are available at this station during train running hours
Turn up and go assistance is available from this station
Please note: Our staff will assist you to exit the station for your onward journey but unfortunately, we are unable to assist you to between Birmingham Moor Street and Birmingham New Street.
-
Baggage Services
- Left Luggage: URL https://www.nationalrail.co.uk/
- Left Luggage: Available No
-
Bus information
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/BMO.pdf)
- Bus Service: Availability YES Yes
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Sheltered YES Yes
- Type Racks
-
Location
Between Platforms 2 and 3 at the south end of the station.
- Spaces 28
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
-
Web Kiosk Hours
FRIDAY
06:00:00 - 21:30:00
MONDAY
06:00:00 - 21:00:00
SATURDAY
06:30:00 - 21:30:00
SUNDAY
08:30:00 - 21:00:00
THURSDAY
06:00:00 - 21:00:00
TUESDAY
06:00:00 - 21:00:00
WEDNESDAY
06:00:00 - 21:00:00 - Telephone: Usage Type Cards And Coins
-
Restrooms
- Baby Change YES Yes
-
Toilets Note
Between Platforms 2 and 3
The toilets are open during the hours that trains are running.
- Toilets YES Yes
-
Station Information
- ATM YES Yes
- Lost Property YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Trolley No
- Wifi YES Yes
- Waiting Room No
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
- Baby Change YES Yes
- Bureau De Change No
- Post Box No
- Showers No
-
Lost Property
Phone number: 03456 005 165
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 03456 005 165
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:40 to 00:10
Saturday - 05:55 to 23:55
Sunday - 08:40 to 00:10
-
Ticket Office Hours
Monday - Friday - 05:40 to 00:10
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Next to main ticket office.
-
Penalty Fares
Train Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares -
Smartcard Notes
www.chilternrailways.co.uk/smart">Smartcard Issued: No
Smartcard Validator: YesChiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
-
Station Location & Directions
- Latitude 52.479088
- Longitude -1.89246908
-
Other transportation
-
Rail Replacement Services
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This station is not usually served by rail replacement buses, due to difficult road access.Replacement buses stop at Birmingham Snow Hill station.
-
Rail Replacement Services
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Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.