Benfleet Train Station
Benfleet Train Station
Benfleet
Benfleet station
Ferry Road
Benfleet
Essex
SS7 1NF
Ticket office opening hours:
Monday - Friday - 05:15 to 21:30
Saturday - 05:15 to 21:45
Sunday - 06:15 to 21:15
Benfleet at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Staff Help Hours Monday - Friday - 06:00 to 21:00
-
Accessible Taxis
Operated by local companies. Pre-booking advised
-
Booking Office Counter
Customer Service Staff
- Customer Help Point On platforms, accessible via electronic gates from street level
- Helpline No
-
Helpline Contact Details
03457 44 44 22
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
Outside station entrance
-
National Key Toilets
Platform 1. This can be accessed using a radar key.
-
Step Free Access
There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Please call 03457 44 44 22
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/BEF.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Outside station entrance
-
Note
Some stands available on adjacent council land. For information regarding the dedicated cycle shed, please enquire at the ticket office.
- Sheltered YES Yes
- Spaces 67
-
Type
Compounds
Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Parking 1:
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Email: [email protected]
Phone number: 0845 050 70 80
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 125
Charges:
PerHour: £1.00
Daily: £6.40
Weekly: £32.00
Monthly: £131.00
ThreeMonthly: £379.00
Annual: £1,314.00
Saturday: £3.60
Sunday: £3.60
Note:Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Number Accessible Spaces: 3
Accessible Car Park Equipment: No
Accessible Car Park Equipment Note:Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
Cctv: Yes
Open:
Monday - Sunday - open 24h
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/
Parking 2:Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Email: [email protected]
Phone number: 0845 050 70 80
Operator Name: National Car Parks Ltd
Name: Benfleet Station Car Park ( Premier Reserved Parking)
Spaces: 0
Charges:
Annual: £1,675.00
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Sunday - open 24h
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/
-
Car Parking Details
Parking 1:
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on Platforms 1 and 2.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
-
Station Location & Directions
- Latitude 51.5439490855
- Longitude 0.561723002
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
Phone number: 03457 44 44 22
Operator Name: Operated by c2c - Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
- Customer Service Note Monday - Friday, 08:00 - 20:00Saturday, Sunday and Public Holidays: 09:00 - 16:00 Christmas Day - Boxing Day: Closed. 0345 744 4422 (option 3, followed by option 3) [email protected]
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 03457 44 44 22
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:15 to 21:30
Saturday - 05:15 to 21:45
Sunday - 06:15 to 21:15
-
Ticket Office Hours
Monday - Friday - 05:15 to 21:30
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
-
Oyster Notes
.
- Penalty Fares CC
-
Smartcard Notes
http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.">Smartcard Issued: No
Smartcard Validator: YesFor additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
-
Taxi Information
- Availability YES Yes
- Note Outside main entrance, turn left under subway
-
Other transportation
-
Rail Replacement Services
c2c Rail Replacement down Ferry Road:
- Buses toward London at Bus Stop E, the stop by the crossing adjacent to East Haven Creek (W3W ///season.spike.rests)
- Buses toward Southend at Bus Stop A, the closest stop to the Platform 1 Entrance (W3W ///happy.window.icons)
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.