Basingstoke

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Accessible Public Telephones YES Yes
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Friday - 06:00 to 22:00
    Saturday - 06:00 to 22:00
    Sunday - 06:00 to 22:00
  • Impaired Access Staff Help Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Customer Help Point Customer Help points are located on every platform
  • Helpline YES Yes
  • Step Free Access

    Lifts to all platforms from main entrance. Rear entrance with level access to Platforms 4 and 5 (and to other platforms via lifts) is open in the week day peak times. Alternative step-free route from this side is via street, including missing dropped kerbs and sections of route without a pavement

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note In the booking hall.
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 21:30
    Saturday - 06:00 to 21:30
    Sunday - 07:00 to 21:30

• Station Location & Directions
  • Latitude 51.26835654
  • Longitude -1.087259112

• Parking
  • Car Parking Details Parking 1:
    

    Weekend Tickets available after 1200 Friday £6.00

    Bunion Place and North Yard - Off Peak from 1300 Monday to Friday

    
    
    Name: Bunion Place and North Yard
    Spaces: 1339
    Charges:
    Off-peak: £4.00
    PerHour: N/A
    Daily: £8.90
    Weekly: £44.50
    Monthly: £123.90
    ThreeMonthly: £371.70
    SixMonthly: N/A
    Annual: £1260.00
    Saturday: £3.00
    Sunday: £1.00
    Note:

    Bank Holiday £3.00 

    
    
    Number Accessible Spaces: 4
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    

    Weekend ticket available after 1200 Friday £6.00

    Premium - Off Peak from 1100 Monday to Friday

    
    
    Name: Premium
    Spaces: 30
    Charges:
    Off-peak: £6.00
    PerHour: N/A
    Daily: £12.60
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: £1575.00
    Saturday: £3.00
    Sunday: £1.00
    Note:

    Bank Holiday £3.00 

    
    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Mail and Express Services
  • Post Box: Note

    Outside station 

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Car park and platform 4

  • Sheltered YES Yes
  • Spaces 170
  • Type
    Compound
    Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BSK.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Bureau De Change No
  • ATM YES Yes
  • Baby Change YES Yes
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Staffing Level YES Yes

• Restrooms
  • Toilets Note The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
  • Toilets YES Yes
  • Baby Change YES Yes

• Taxi Information
  • Availability YES Yes
  • Note Outside Station Entrance 

• Other transportation
  • Rail Replacement Services

    Station Forecourt, off Alencon Link