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Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

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Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here.

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Last updated 20:43 pm, Tuesday 18/06

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Basingstoke

Basingstoke

Basingstoke station
Station Hill
Basingstoke
Hampshire
RG21 5NB

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:00 to 21:30
Saturday - 06:00 to 21:30
Sunday - 07:00 to 21:30

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Friday - 06:00 to 22:00
      Saturday - 06:00 to 22:00
      Sunday - 06:00 to 22:00
    • Impaired Access Staff Help Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Accesible Ticket Machine

      All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

    • Customer Help Point Customer Help points are located on every platform
    • Helpline YES Yes
    • Step Free Access

      Lifts to all platforms from main entrance. Rear entrance with level access to Platforms 4 and 5 (and to other platforms via lifts) is open in the week day peak times. Alternative step-free route from this side is via street, including missing dropped kerbs and sections of route without a pavement


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note In the booking hall.
    • Penalty Fares GW
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:00 to 21:30
      Saturday - 06:00 to 21:30
      Sunday - 07:00 to 21:30
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.26835654
    • Longitude -1.087259112
  • Parking
    • Car Parking Details Parking 1:

      Prices valid from 28th July 2019

      Weekend Tickets available after 1200 Friday £9.40

      Bunion Place and North Yard - Off Peak from 1300 Monday to Friday

      18 Electric Vehicle Charging Points will be available from Monday 28 July.



      Name: Bunion Place and North Yard
      Spaces: 1339
      Charges:
      Off-peak: £5.50
      PerHour: N/A
      Daily: £9.80
      Weekly: £49.00
      Monthly: £136.90
      ThreeMonthly: £410.70
      SixMonthly: N/A
      Annual: £1389.00
      Saturday: £3.50
      Sunday: £3.50
      Note:

      Bank Holiday £3.50



      Number Accessible Spaces: 4
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

      Parking 2:

      Prices valid from 28th July 2019

      Weekend ticket available after 1200 Friday £10.50

      Premium - Off Peak from 1100 Monday to Friday



      Name: Premium
      Spaces: 30
      Charges:
      Off-peak: £6.00
      PerHour: N/A
      Daily: £13.50
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: £1699.00
      Saturday: £4.00
      Sunday: £4.00
      Note:

      Bank Holiday £4.00 



      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Telephone: Usage Type Cards And Coins
  • Mail and Express Services
    • Post Box: Note

      Outside station 

  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Car park and platform 4

    • Sheltered YES Yes
    • Spaces 170
    • Type
      Compound
      Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BSK.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note Outside Station Entrance 
  • Other transportation
    • Rail Replacement Services

      Station Forecourt, off Alencon Link

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