Skip to main content

Standalone QTT

Basingstoke Train Station

What are Basingstoke train station's opening hours?

Basingstoke station opening hours are:

no information


Ticket office opening hours:

Monday - Friday - 06:00 to 21:30
Saturday - 06:00 to 21:30
Sunday - 07:00 to 21:30

Basingstoke

Basingstoke station
Station Hill
Basingstoke
Hampshire
RG21 5NB

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:00 to 21:30
Saturday - 06:00 to 21:30
Sunday - 07:00 to 21:30

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • First Class Lounge No
    • Impaired Accessible Booking Office Counter YES Yes
    • Induction Loop No
    • Customer Help Point Customer Help points are located on every platform
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • Help Points YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Accesible Ticket Machine

      All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

    • Helpline YES Yes
    • Helpline Contact Details 0800 5282100
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
    • Step Free Access

      Step-free category B2 station. This station has step-free access to all platforms via lifts from the main entrance. The rear entrance has level access to Platforms 4 and 5 (and to other platforms via lifts) but is only open Monday-Friday 0600 until 1000 and from 1500 until 2345 (closed at weekends) - outside these times a stepped subway must be used. The alternative step-free route from the rear to the main entrance via the street is approximately 380m and includes missing dropped kerbs and sections of route without a pavement.

      Please be aware that this station has no tactile paving on the platform edge.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BSK.pdf)
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
  • Parking
    • Car Parking Details Parking 1:

      Weekend Tickets available after 1200 Friday £9.40

      Bunion Place and North Yard - Off Peak from 1300 Monday to Friday

      18 Electric Vehicle Charging Points are available.



      Address:
      North Yard Car Park
      19 Phoenix Park Terrace
      Basingstoke
      RG21 5NQ

      Name: Bunion Place and North Yard Multi- Storey
      Spaces: 1339
      Charges:
      Off-peak: £5.50
      PerHour: N/A
      Daily: £9.80
      Weekly: £49.00
      Monthly: £136.90
      ThreeMonthly: £410.70
      SixMonthly: N/A
      Annual: £1389.00
      Saturday: £3.50
      Sunday: £3.50
      Note:

      Bank Holiday £3.50



      Number Accessible Spaces: 12
      Accessible Car Park Equipment: No
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

      Parking 2:

      Weekend ticket available after 1200 Friday £10.50

      Premium - Off Peak from 1100 Monday to Friday



      Name: Premium
      Spaces: 30
      Charges:
      Off-peak: £6.00
      PerHour: N/A
      Daily: £13.50
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: £1699.00
      Saturday: £4.00
      Sunday: £4.00
      Note:

      Bank Holiday £4.00 



      Accessible Car Park Equipment: No
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

  • Mail and Express Services
    • Post Box: Note

      Outside station 

  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note Outside Station Entrance 
  • Ticketing Services & Information
    • Pre-Purchase Collection YES Yes
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Customer Service Note In the booking hall.
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      Basingstoke ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:00 to 21:30
      Saturday - 06:00 to 21:30
      Sunday - 07:00 to 21:30
  • Station Information
    • Baby Change YES Yes
    • Post Box YES Yes
    • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
    • ATM YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.26835654
    • Longitude -1.087259112
  • Phones, Internet & Wi-fi
    • Telephone: Usage Type Cards And Coins
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Car park and platform 4

    • Sheltered YES Yes
    • Spaces 170
    • Type
      Compound
      Wheel Racks
  • Other transportation
    • Rail Replacement Services

      Station Forecourt, off Alencon Link

Useful links
Ticket types and fares

Discover our range of ticket types and find the best fares for your journey

Ticket types and fares
Destinations and attractions

Find out more about the most popular destinations on our network

Destinations & attractions
Changes to train times

Look for planned changes to timetables on the dates you are due to travel

Changes to train times
Popular routes

Discover the most popular routes on our network and plan your next journey

Popular routes

Search box