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Basildon

Basildon

Basildon station
Station Way
Basildon
Essex
SS16 5XY

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:15 to 22:00
Saturday - 05:15 to 21:30
Sunday - 06:15 to 22:00

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 21:00
    • Accessible Taxis

      Operated by local companies. Pre-booking advised.

    • Customer Help Point Help points are located on each platform.
    • Helpline YES Yes
    • Helpline Contact Details 03457 44 44 22
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • National Key Toilets Located in booking hall. This can be accessed using a radar key.
    • Step Free Access

      Step free access is available to both platforms via lifts


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares CC
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes

      For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:15 to 22:00
      Saturday - 05:15 to 21:30
      Sunday - 06:15 to 22:00
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property Phone number: 03457 44 44 22

      Operator Name: Operated by c2c
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday - Friday, 08:00 - 20:00 Saturday 09:00 - 16:00 Sunday 09:00 - 16:00 Christmas Day and Boxing Day: CLOSED 0345 744 4422 (option 3, followed by option 3) [email protected]
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Note Closed Christmas Day and Boxing Day
    • Lost Property Number 03457 44 44 22
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.5681114558
    • Longitude 0.4567956956
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
    • Telephone: Usage Type Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location Outside front of station
    • Sheltered YES Yes
    • Spaces 36
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/BSO.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead.
  • Other transportation
    • Rail Replacement Services

      Buses pick up on Station Way. Turn left out of main entrance and proceed under the railway, buses will be straight ahead. 

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