Aylesford Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Customer Help Point On platform
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Sunday
  • Accessible Taxis

    Accessible taxis are available to book

  • Accesible Ticket Machine platform 1
  • Helpline No
  • Helpline Contact Details 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note *Helpline closed on Christmas Day
  • Nearest Stations with Facilities MDW
  • Step Free Access Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1  for services to Strood. There is no step free access to Platform 2 - Step access only via footbridge to platform 2 for services towards Maidstone. No step free interchange between platforms.Wheelchair ramp available on the train.
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station

• Parking
  • Car Parking Details From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
    Phone number: 0345 322 7021
    
    Operator Name: Southeastern
    Name: Station Car Park
    Spaces: 10
    Free: true
    Number Accessible Spaces: 1
    Cctv: No
    Url: https://www.nationalrail.co.uk/

• Station Location & Directions
  • Latitude 51.30131524
  • Longitude 0.466175982

• Restrooms
  • Toilets No
  • Baby Change No

• Dining and Shopping
  • Dining & Shopping: Station Buffet No
  • Dining & Shopping: Shops No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Location in the Car Park
  • Note You may leave your cycle in the rack provided however you do so at your own risk.
  • Sheltered YES Yes
  • Spaces 6
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/AYL.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares SE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

     Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

• Station Information
  • Post Box No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Staffing Level YES Yes
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 0345 322 7021
    
    Operator Name: Southeastern Customer Services
  • Customer Service Note 0345 322 7021
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 0345 322 7021

• Phones, Internet & Wi-fi
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Aylesford station (http://btopenzone.hotspot-directory.com)

• Other transportation
  • Rail Replacement Services

    Towards Maidstone: Replacement bus stop outside the station entrance.

    Towards Strood: Bus stop opposite the station entrance.