Standalone QTT
Ashford (Surrey) Train Station
Ashford (Surrey)
Ashford (Surrey) station
Station Approach
Ashford
Surrey
TW15 2QN
Ticket office opening hours:
Monday - Friday - 06:25 to 13:25
Saturday - 08:00 to 14:00
Sunday - 08:55 to 16:25
- NO Waiting room
- YES Ticket machine
- YES Toilet
- YES Impaired Access Staff
Station facilities
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Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
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Impaired Access Helpline Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h - Impaired Access Staff Help Hours Monday - Friday - 06:30 to 10:30
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Accesible Ticket Machine
All South Western railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Point Customer Help points are located on every platform
- Helpline YES Yes
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Helpline Contact Details
0800 5282100
- Helpline Contact URL https://www.nationalrail.co.uk/
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Helpline Open Note
24 hours a day, except Christmas Day and Boxing Day
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National Key Toilets
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
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Nearest Stations with Facilities
Staines or Feltham
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Step Free Access
Step-free category B2 Station. Near-level access to Platform 2 (for trains towards Staines) via main entrance or side gate. Step-free access to Platform 1 (for trains towards London) via separate entrance from long footpath, and short ramp at approx 1:15 gradient. Step-free access between platforms is only via the street (approx 620m).
Please be aware that this station has no tactile paving on the platform edge.
Coverage: partial Station - Step Free Access Coverage No Part of Station
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Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Near the station entrance and on platform 1
- Penalty Fares SW
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Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesAshford ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:25 to 13:25
Saturday - 08:00 to 14:00
Sunday - 08:55 to 16:25
-
Ticket Office Hours
Monday - Friday - 06:25 to 13:25
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
- Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
- Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
- Staffing Level YES Yes
-
Station Location & Directions
- Latitude 51.43651024
- Longitude -0.468062256
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Parking
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Car Parking Details
Weekend Tickets available after 1045 Friday £7.90
Off Peak from 1045 Monday to Friday
Name: Station Car Park
Spaces: 92
Charges:
Daily: £5.70
Weekly: £27.50
Monthly: £82.50
ThreeMonthly: £247.50
Annual: £799.00
Saturday: £3.50
Sunday: £3.50
Note:Bank Holiday £3.50
Number Accessible Spaces: 2
Accessible Car Park Equipment: No
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
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Car Parking Details
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Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
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Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
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Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
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Location
Car park
- Sheltered no
- Spaces 24
- Type Racks
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/AFS.pdf)
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Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Other transportation
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Rail Replacement Services
Woodthorpe Road - London Transport bus stops
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Rail Replacement Services
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