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Warm weather notice

Due to expected high temperatures we may experience short-notice timetable changes due to track speed restrictions. Make sure you check travel information ahead of your journey and bring plenty of water to stay hydrated. - Find out more

Last updated 04:10 pm, 22/07

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here. - Find out more

Last updated 08:43 pm, 18/06

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Ashford (Surrey)

Ashford (Surrey)

Ashford (Surrey) station
Station Approach
Ashford
Surrey
TW15 2QN

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:25 to 13:25
Saturday - 08:00 to 14:00
Sunday - 08:55 to 16:25

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Friday - 06:00 to 22:00
      Saturday - 06:00 to 22:00
      Sunday - 06:00 to 22:00
    • Impaired Access Staff Help Hours Monday - Friday - 06:30 to 10:30
    • Accesible Ticket Machine

      All South Western railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

    • Customer Help Point Customer Help points are located on every platform
    • Helpline YES Yes
    • National Key Toilets The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
    • Nearest Stations with Facilities

      Staines or Feltham

    • Step Free Access

      Near-level access to Platform 2 (for trains towards Staines)  via main entrance or side gate. Step-free access to Platform 1 (for trains towards London) via separate entrance from long footpath, and short ramp at approx 1:15 gradient. Step-free access between platforms is only via the street (approx 620m)


      Coverage: no Part Of Station
    • Step Free Access Coverage No Part of Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change No
    • Toilets Note The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Near the station entrance and on platform 1
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:25 to 13:25
      Saturday - 08:00 to 14:00
      Sunday - 08:55 to 16:25
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.43651024
    • Longitude -0.468062256
  • Parking
    • Car Parking Details

      Weekend Tickets available after 1045 Friday £5.00

      Off Peak from 1045 Monday to Friday



      Name: Station Car Park
      Spaces: 92
      Charges:
      Off-peak: £2.00
      PerHour: N/A
      Daily: £5.20
      Weekly: £25.20
      Monthly: £75.60
      ThreeMonthly: £226.80
      SixMonthly: N/A
      Annual: £735.00
      Saturday: £2.00
      Sunday: £2.00
      Note:

      Bank Holiday £4.50 



      Number Accessible Spaces: 2
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV No
    • Location

      Car park

    • Sheltered No
    • Spaces 24
    • Type Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/AFS.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Woodthorpe Road London Transport bus stops

Useful links
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Destinations and attractions

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