Alton Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 13:24
    Saturday - 06:00 to 13:24
    Sunday - 10:00 to 18:00
  • Customer Help Point Customer Help points are located on every platform
  • Helpline YES Yes
  • Helpline Contact Details 0800 5282100
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
    
  • National Key Toilets The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only during Ticket Office opening hours.
  • Step Free Access

    Step-free category A Station. Level access to Platform 1. Lifts to Platform 2.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note By entrance to booking hall
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Alton ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:30 to 19:00
    Saturday - 07:30 to 17:30
    Sunday - 08:30 to 16:00

• Station Location & Directions
  • Latitude 51.15196497
  • Longitude -0.966920228

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

• Phones, Internet & Wi-fi
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Alton station

• Parking
  • Car Parking Details

    Weekend tickets available after 1200 Fridays £7.90.

    Off Peak from 1200 Monday to Friday

    
    
    Name: Station Car Park
    Spaces: 185
    Charges:
    Off-peak: £3.50
    PerHour: N/A
    Daily: £9.30
    Weekly: £41.90
    Monthly: £129.90
    ThreeMonthly: £389.70
    SixMonthly: N/A
    Annual: £1249.00
    Saturday: £3.50
    Sunday: £3.50
    Note:

    Bank Holiday £3.50 

    
    
    Number Accessible Spaces: 4
    Accessible Spaces Note: Parking is chargeable for all vehicles
    Accessible Car Park Equipment: No
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Location

    Platform 1

  • Note

    6 cycle lockers and 54 cycle hoops.

  • Sheltered no
  • Spaces 60
  • Type
    Lockers
    Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/AON.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Post Box YES Yes
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Staffing Level YES Yes
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Customer Service Note Please contact our Customer Service Department on 0345 6000 650

• Other transportation
  • Rail Replacement Services

    Station Forecourt, Station Road