Althorne (Essex) Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Sunday
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Helpline 1
  • Helpline Contact Details

    0800 028 28 78

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    08:00 - 20:00

    
    
  • Nearest Stations with Facilities

    The nearest station(s) with more facilities than Althorne is:

    • Wickford
  • Step Free Access

    Single platform station. Step free access to platform

    This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is the platform

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go).

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Local bus services three minutes walk from station, junction of Fambridge Road.

• Cycle Storage
  • Availability 1
  • Closed Circuit TV No
  • Location

    Within car park

  • Sheltered No
  • Spaces 8
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Althorne station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details Email: customer.service@ncp.co.uk
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 39
    Charges:
    Daily: £4.90
    Weekly: £19.90
    Monthly: £84.00
    ThreeMonthly: £237.00
    Annual: £826.00
    Saturday: £4.90
    Sunday: £4.90
    
    Number Accessible Spaces: 2
    Accessible Spaces Note:

    Parking is free for disabled customers displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Restrooms
  • Toilets No
  • Baby Change No

• Station Location & Directions
  • Latitude 51.64787695
  • Longitude 0.752499154

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level No

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Tickets can be collected on Smartcard at this station

• Other transportation
  • Rail Replacement Services

    Pick up and drop off on Fords of Athorne forecourt.