Alnmouth

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 06:40 to 18:15
    Saturday - 06:40 to 18:15
    Sunday - 10:20 to 21:00
  • Accessible Taxis

    contact Customer Relations 0333 222 125

  • Booking Office Counter

    staff will come out of the office to assist

  • Customer Help Point none
  • Helpline YES Yes
  • Helpline Contact Details 0800 138 5560
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Level access to platform 1 from Station Carpark, access to platform 2 from council carpark also level.

    Lifts available 24hrs 

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note The National key toilets are available at any time with a RADAR key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note located on platform 1 Accepts cards only
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Saturday - 06:40 to 18:00
    Sunday - 10:20 to 21:30

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 08002006060
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 08002006060
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 55.39241161
  • Longitude -1.636879701

• Parking
  • Car Parking Details Email: [email protected]
    Phone number: 0800 200 6060
    
    Operator Name: Northern
    Name: Station Car Park
    Spaces: 76
    Free: true
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note: 2 accessible spaces in the station car park, 3 additional spaces in the nearby council car park
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Alnmouth station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note http://www.bikeandgo.co.uk/ (http://www.bikeandgo.co.uk/) Only  £3.80 per 24 hours (10 Bike & Go bicycles) Expected 2013
  • Location Up platform
  • Note

    8 cycle lockers and 8 stand spaces

  • Sheltered YES Yes
  • Spaces 16
  • Type
    Lockers
    Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/ALM.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Pick Up / Drop Off on Station Car Park