Allens West Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Taxis No
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines No
  • Ramp for Train Access YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Accessible Taxis

    You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

  • Customer Help Point none
  • Helpline Contact Details

    0800 138 5560 text relay 18001 0800 138 5560

    
    
  • Nearest Stations with Facilities EAG
  • Step Free Access
    • Category B Station
    • Station is unstaffed

    However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance.

    To find our more about travelling around this station, please see the 360 map click here

    
    Coverage: partial Station
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Wheel chairs Available No
  • Helpline YES Yes
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Step free access from car park to station entrance

  • Step Free Access Coverage Whole Station

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/ALW.pdf)
  • Bus Service: Availability YES Yes

• Cycle Storage
  • Availability YES Yes
  • Note

    4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.

  • Sheltered No
  • Closed Circuit TV YES Yes
  • Location

    Ramp Platform 2

  • Spaces 8
  • Type
    Lockers
    Stands

• Dining and Shopping
  • Dining & Shopping: Station Buffet No
  • Dining & Shopping: Shops No

• Phones, Internet & Wi-fi
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone YES Yes
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Allens West station (http://btopenzone.hotspot-directory.com)

• Restrooms
  • Toilets No
  • Baby Change No

• Station Location & Directions
  • Latitude 54.52411689
  • Longitude -1.36342611

• Station Information
  • ATM No
  • Shops No
  • Station Buffet No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 08002006060
    
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Seated Area YES Yes
  • Showers No
  • Trolley No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 08002006060
  • Staffing Level YES Yes

• Ticketing Services & Information
  • Pre-Purchase Collection No
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

    More information at www.northernrailway.co.uk/smart

  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares NT

• Other transportation
  • Rail Replacement Services

    Pick Up/Drop Off at Greenfield Drive bus stop B located on Durham Lane.

    What3words route.shipyards.pens.