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Allens West Train Station

Allens West

Allens West station
Durham Lane
Eaglescliffe
Cleveland
TS16 0PF

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Ticket office opening hours:

no information

  • NO Waiting room
  • YES Ticket machine
  • NO Toilet
  • NO Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff No
    • Impared Access Ticket Gate
    • Impaired Accessible Ticket Machines No
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Customer Help Point none
    • Helpline 1
    • Helpline Contact Details 0800 138 5560 text relay 18001 0800 138 5560
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down Step free access from car park to station entrance
    • Nearest Stations with Facilities EAG
    • Step Free Access Category B Station, please note there are no tactile pavings at this station Station is unstaffed. However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance.
      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection No
    • Ticket Machine YES Yes
    • Penalty Fares NT
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: No
      More information at www.northernrailway.co.uk/smart
  • Station Location & Directions
    • Latitude 54.52411689
    • Longitude -1.36342611
  • Restrooms
    • Toilets No
    • Baby Change No
  • Cycle Storage
    • Sheltered No
    • Availability 1
    • Closed Circuit TV YES Yes
    • Note

      4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.

    • Spaces 8
    • Type
      Lockers
      Stands
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Allens West station (http://btopenzone.hotspot-directory.com)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/ALW.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Station Information
    • Post Box No
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property 1
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 08002006060
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Lost Property Number 08002006060
    • Staffing Level YES Yes
  • Other transportation
    • Rail Replacement Services

      Pick Up/Drop Off adjacent to Level Crossing

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